About the role
Agile Robots SE is a high-tech startup based in Munich. Our mission is to bridge the gap between AI and robotics by developing robotic systems that offer state-of-the-art full-body force sensitivity and world-leading vision intelligence. This unique combination of technologies enables us to provide intelligent, easy-to-use, and affordable robotic solutions with safe human-robot interaction.
We are a dynamic and innovative software development company dedicated to pushing the boundaries of technology. We specialize in creating cutting-edge solutions that transform industries and redefine user experiences.
Your Responsibilities
- Configure, administer, and continuously optimize JIRA and Confluence to ensure structured workflows, clear ownership, and transparent cross-functional communication
- Define, implement, and enforce documentation governance processes to ensure correctness, completeness, and traceability
- Establish and maintain structured issue logging processes, including defect tracking, escalation paths, and ownership models
- Drive and formalize root cause analysis (RCA) workflows in collaboration with R&D and Production teams
- Create and maintain process documentation for issue management, change control, and documentation release
- Act as the interface between Production and R&D, ensuring alignment on documentation, technical changes, and process updates
- Manage full documentation lifecycle, including version control, revision tracking, approval workflows, and release status• Coordinate formal release of SOPs (Standard Operating Procedures) created by engineering teams
- Ensure traceability between requirements, engineering changes, production updates, and released documentation
- Develop structured dashboards and reporting systems in JIRA and Confluence for management visibility
- Create clear process diagrams, system overviews, workflow charts, and responsibility matrices
- Prepare high-quality PowerPoint presentations and executive reports for upper management
- Support audits and compliance activities by ensuring documentation accuracy, accessibility, and process adherence
- Continuously improve documentation and process efficiency across departments
Essential Skills
- Bachelor’s degree in Engineering, Industrial Engineering, Technical Documentation, Quality Management, or related field
- Minimum 5 years of experience in document management and/or process management within a production environment for mechatronic systems• Proven experience configuring and administering JIRA and Confluence (workflows, templates, permissions, dashboards, automation rules)
- Strong experience defining and enforcing structured documentation and issue management processes• Experience implementing root cause analysis methodologies (e.g., 5 Whys, Fishbone/Ishikawa, structured corrective actions)
- Strong understanding of change management, version control, release procedures, and traceability in hardware/software environments
- Experience working at the interface between R&D and production/manufacturing
- Experience managing SOP releases and ensuring production documentation readiness
- Strong analytical and structured thinking with close attention to detail
- Strong visual communication skills and the ability to translate complex technical topics into clear documentation and presentations
- Advanced PowerPoint skills with professional design sense for executive communication
- Experience in production environments for mechatronic or electromechanical systems
- Fluency in Chinese and English (spoken and written)
- Willingness to travel
Beneficial Skills
- Experience with PLM, ERP, MES, or QMS systems
- Familiarity with ISO-based quality management systems and audit preparation• Knowledge of CAPA processes and structured corrective/preventive action systems
- Experience in robotics or complex electro-mechanical system production
- Certification in quality or process management (e.g., Six Sigma, Lean)
- Experience driving cross-department process harmonization initiatives
- Background in continuous improvement and operational excellence programs
What we offer
- Dynamic high-tech startup combined with financial soundness and world class investors
- Challenging tasks and projects for your professional growth, with an open-minded environment for creativity and personal development
- Corporate benefits program that covers health, sports, mobility and language courses
- Great working environment in an interdisciplinary, international team
