Senior Director, Sales & Account Management EMEA

The ideal candidate will be based in or near London, or able to travel there regularly for client meetings, and should also be willing and able to travel across Europe for additional client engagements as needed.

About Us: 

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.  

Why work at Pacvue?  

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online.  Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.  
• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.  
• Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.   
• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.  

About the role: 

Pacvue is hiring a Senior Director, Sales & Account Management to lead our EMEA Sales, Account Management, and Agency teams, and expand our footprint across priority markets. You will be responsible for identifying the market opportunity, setting the strategy, building high-performing teams, coaching and mentoring our talent, and delivering predictable growth with disciplined execution. 

Responsibilities

Sales leadership 

• Build, lead, and scale a high-performing EMEA sales team, with clear territories, goals, and enablement. 
• Identify growth opportunities by market and segment, define entry and expansion strategies, and align resources accordingly. 
• Provide day-to-day coaching, deal strategy, and call support. Engage directly with prospects and customers to unblock, advance, and close business. 
• Develop senior-level relationships across the region to support enterprise pursuits and multi-market expansions. 

Commercial oversight and client success 

• Own revenue retention, expansion and new business performance for regional accounts, including net revenue retention, expansion, and profitability. 
• Drive strategic account plans, multi-threaded relationships, and cross-sell and upsell motions. 
• Serve as the voice of the customer, provide actionable feedback to Product, GTM, and Operations. 

Agency leadership 

• Lead our agency team and strengthen relationships with priority agency partners at executive level. 
• Build joint business plans, co-sell programs, and enablement that unlock scaled pipeline and expansion. 

Planning, execution, and governance 

• Own regional forecasting, pipeline hygiene, and operating rhythm. 
• Partner with Marketing, Business Solutions, and Professional Services on targeted plays, proposals, and executive presentations. 
• Support pricing and commercial negotiations, ensure sound financial planning and margin discipline. 
• Stay current on market dynamics and the competitive landscape. Translate insights into strategy, plays, and enablement. 

Skills & Qualifications:  

• 12+ years in enterprise SaaS or adtech, with 6+ years leading multi-country Sales or Growth teams in EMEA. 
• Leadership: Proven leadership experience managing geographically dispersed teams and regional operations. Must thrive in a matrix organization 
• Operational rigor with CRM excellence, forecasting accuracy, and data-driven decision making. 
• Sales Expertise: Strong understanding of international markets with a demonstrated ability to lead large-scale sales initiatives and partnerships. 
• Strength leading through managers, hiring and developing diverse talent, and building inclusive, high-performance cultures. 
• Executive presence, strong negotiation skills, and comfort engaging C-suite and procurement. 
• Fluency in English, additional European languages a plus. Ability to travel across EMEA as needed. 

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