Lead and enhance Instacart's Sarbanes-Oxley compliance program, ensuring effective internal controls and educating stakeholders in a complex technology environment.
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Overview
We are seeking an exceptional Senior Director, Head of SOX to lead and elevate our Sarbanes-Oxley compliance program as we continue maturing as a public company. We need a proven SOX expert with deep technical expertise—not a generalist internal audit background—to strengthen our internal controls over financial reporting (ICFR) in a highly complex technology infrastructure and business environment.
This is a transformational role requiring someone who can assess our current state, identify opportunities for enhancement, and implement sustainable improvements. As many stakeholders are still building their public company expertise, you will need to balance education and enablement with driving continued maturation of our controls framework. This role demands someone who thrives in technical complexity and can dive extraordinarily deep into complex IT General Controls (ITGCs) and IT Application Controls (ITACs).
About the Role
You will own the complete SOX compliance lifecycle—from scoping and risk assessment through testing, remediation, and continuous improvement. Given our organization's complexity and the team's evolving SOX maturity, you must be both a technical expert and an effective educator, capable of building SOX competency across finance, technology, and operations while strengthening our foundational controls.
Critical focus areas include:
You'll partner closely with executive leadership, finance, IT/Engineering, external auditors, and other key stakeholders to establish financial reporting integrity and build sustainable compliance practices.
About the Team
You'll lead and strengthen the SOX compliance function, establishing it as a trusted center of excellence. You'll work across the organization—collaborating with finance, accounting, IT, security, legal, and business operations—to embed controls thinking into how we operate. This is a high-impact, high-visibility role where your expertise will directly shape our compliance maturity and risk posture.
Key Responsibilities
SOX Program Leadership & Optimization
IT Controls Expertise (ITGCs & ITACs)
Education & Organizational Development
Testing & Remediation
Governance & Reporting
External Audit Management
Continuous Improvement & Automation
Team Leadership
About You
Required Qualifications
Preferred Qualifications
What Sets the Ideal Candidate Apart
You are not a generalist—you are a SOX technical specialist who genuinely enjoys diving into complex control environments. You can read system architecture diagrams, understand data lineage, and assess whether a control is truly effective or just "checkbox compliance." You're energized by complexity, not intimidated by it.
You're a proven leader who can step into an organization, quickly assess what's working and what needs enhancement, and implement improvements that drive real results. You know how to build credibility, gain stakeholder trust, and deliver outcomes in dynamic environments.
You're a builder and educator who knows how to meet people where they are, patiently explain SOX concepts, and build capability across teams. You balance technical rigor with pragmatism, designing controls that are both effective and sustainable.
Finally, you have the gravitas and communication skills to operate at the executive level, presenting complex issues clearly and building confidence with the Board, auditors, and leadership team.
This is a high-impact opportunity to shape and mature our compliance program. If you're a SOX expert who thrives on technical complexity, excels at driving program excellence, and wants to make a meaningful impact, we want to hear from you.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Instacart is reshaping the grocery landscape with essential delivery services that connect customers to their favorite foods. We empower personal shoppers by providing flexible earning opportunities, making it easier for everyone to access the groceries they love.
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