Senior Director, Enterprise Data Systems

AI overview

Lead the unification of Chewy's data systems on Snowflake, enabling real-time AI capabilities and fostering a culture of self-service and innovation across product teams.

Our Opportunity: 

  At Chewy, it is our mission to be the most trusted and convenient destination for pet parents and partners – vets and service providers – everywhere. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers! 
  

The story we’re writing

Chewy’s next decade of AI innovation begins with a single, trusted source of truth. Today our data lives in several warehouses; tomorrow it must live—and breathe—in one: Snowflake. Your directive is to finish that voyage lay the rails for real-time and generative AI, and make “data you can bet the company on” an everyday reality for engineers, analysts, and AI agents.

What you will do:
Think of it as building Manhattan’s bedrock before the skyscrapers go up. You will inherit a current  Snowflake estate that is functional but still split with legacy platforms. Your first charter is to unify it—schema, pipelines, SLAs, access patterns—so every system that feeds a model, powers a decision, or personalizes a pet’s experience pulls from the same well. From there you will design the governance, observability and enablement tooling that let hundreds of product squads move fast without breaking provenance or trust.

Along the way you will:

  • Shepherd the remaining migrations, retiring Vertica once and for all
  • Embed dbt-driven transformation, lineage and testing as part of the developer experience
  • Stand-up data-quality and cost-visibility metrics and dashboards
  • Translate platform metrics into narratives the CEO and frontline FC associates both understand
  • Champion a culture where self-service is assumed, tribal data silos are history, and AI experimentation is friction-free

Who will love—and thrive in—this seat

You have already tamed petabytes at consumer-speed scale, led a company through a warehouse migration or two, and emerged with scars and a playbook. You think of Snowflake, dbt, Airflow and the modern metadata stack as table stakes, not buzzwords. You can swap war stories with principal engineers in the morning, then explain the return on investment of lineage to the audit committee after lunch. Most of all, you believe great data plumbing is the highest leverage investment a company can make when AI is the destination.

Why now, why Chewy

Our AI & Data Innovation org has the charter to reinvent how 25 million pet parents care for their companions. Robotics teams are automating fulfilment, experience teams are personalizing every digital touch, and cognitive agents are emerging to anticipate what a pet needs before the owner thinks to ask. None of that works without the foundation you will pour.

If the idea of turning a good data estate into the launchpad for industry-defining AI sets your pulse racing, we should talk.

 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

 

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Chewy is revolutionizing the pet industry as one of the fastest growing e-commerce retailer of all time. We offer a convenient way to shop for pet supplies within a highly personalized experience that’s fueled by superior customer care. Headquartered in South Florida and Boston, our team of over 17,000 members—dispersed across our customer service centers, corporate offices and fulfillment centers—dedicate themselves to delivering pet happiness nationwide. Whether it’s our easy-to-use website, great selection of high-quality products, competitive pricing, speedy deliveries, or award-winning 24/7 customer service, we aim to wow our customers in all aspects of our company. Chewy’s environment is dynamic and faster than anything you’ve ever experienced, built for leaders who thrive on delivering results. We believe in leadership, accountability, relentlessness, and creativity. We work hard with a dogged determination, but we have fun, too—that’s not hard to do when we have our favorite four-legged friends by our side.

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