Drive financial re-engineering and commercial excellence in Customer Success by implementing frameworks and collaborating with leaders across Sales and Finance in leveraging emerging technologies.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
Summary: At Veeam, we’re advancing data resilience and cyber defense with AI-driven insights and automation, ensuring organizations stay protected and operational across all environments. As we embrace AI and autonomous security, we seek leaders who blend security expertise with intelligent automation to outpace evolving threats. Reporting to the Chief Customer Officer, the Senior Director of Customer Success will drive the financial re-engineering and monetization of our CS organization. This leader will design and implement frameworks and processes for commercial and operational excellence, partnering with VP+ leaders in Sales, Compensation, and Finance to support our shift toward a specialized, technical deployment model.
What You’ll Do:
What You’ll Bring:
What you'll get
Compensation Transparency
Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.
In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Health Insurance
Medical, dental, and vision coverage starting on your first day
Learning Budget
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Tax-advantaged spending accounts
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Paid Parental Leave
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Paid Time Off
Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Wellness Stipend
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
Veeam Software leads the market in data resilience, offering robust solutions for data backup, recovery, portability, security, and intelligence. Our platform supports a wide range of environments—including cloud, virtual, physical, SaaS, and Kubernetes—empowering organizations to maintain control over their data, ensuring it’s always protected and available. Trusted by over 550,000 customers globally, Veeam is dedicated to helping businesses not only recover from data loss but thrive beyond it.
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