Senior DevOps Engineer

👋 About Owner.com Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. 🌎 Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → 🚀 Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. ⭐ Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. 🌆 Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. We’re looking for a Senior DevOps Engineer to help evolve and operate Owner’s cloud and deployment platform as we continue to scale. This is a senior individual-contributor role with broad ownership across infrastructure, CI/CD, Kubernetes, and developer enablement. You’ll work closely with product engineering teams to understand where friction lives today, then design systems that remove it tomorrow. This role sits at the intersection of reliability, security, and developer productivity, owning not just uptime, but the quality of the developer experience that produces it. 💥 The impact you will have

Design, build, and operate the core infrastructure that powers Owner’s engineering organization, with an emphasis on reliability, security, and ease of use.

Own and evolve our Kubernetes-based platform on AWS, improving how services are deployed, scaled, monitored, and secured in production.

Build and maintain CI/CD pipelines that are fast, reliable, and easy to reason about by reducing deploy risk while increasing developer confidence and velocity.

Focus deeply on developer experience: identifying pain points in local development, testing, deployment, and observability, then replacing manual or error-prone workflows with self-service tooling and automation.

Partner closely with application engineers to set clear patterns and golden paths for how services are built and run at Owner, balancing flexibility with strong, opinionated defaults.

Strengthen our approach to operational excellence by improving monitoring, alerting, incident response, and post-incident learning.

Help embed security into our infrastructure and delivery pipelines, ensuring best practices are automated and invisible.

✅ What we’re looking for

Deep experience operating production systems in the cloud, particularly on AWS, and comfort owning infrastructure that supports critical customer-facing workloads.

Strong experience with Infrastructure as Code, ideally using Terraform, to define, version, and manage cloud infrastructure and platform resources in a repeatable, auditable way across environments.

Worked extensively with Kubernetes in real-world environments, including deploying, operating, and troubleshooting services at scale.

Strong hands-on experience building and maintaining CI/CD pipelines and understand how small workflow decisions can dramatically impact developer velocity and reliability.

Empathize deeply with developers. You’ve felt the pain of slow builds, brittle deploys, unclear ownership, and noisy alerts—and you’re motivated to eliminate those problems through good system design.

Think in terms of platforms and leverage: building tools and abstractions that make the right thing easy and the wrong thing hard, rather than relying on documentation alone.

Comfortable navigating ambiguity and taking ownership of loosely defined problems, shaping them into concrete systems, standards, and outcomes.

Communicate clearly and pragmatically, especially when working across teams with different priorities and levels of infrastructure expertise.

🏆 Pay and benefits

The estimated base salary range for this role is $190K - $220K (senior level) or $220-$240K (staff level) depending on experience and location. Additionally, our offer includes a generous pre-IPO equity package.

Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO - plus extra fun perks!