Senior Devops Engineer

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. 

• Loans Funded: $30 billion in loans funded
• Homes financed: 100,000+ projects funded for our customers across the country
• Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 500 employees with competitive benefits and perks

This position will be primarily remote based out of the San Francisco Bay area or Pittsburgh, PA. 

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

JOB SUMMARY

The Senior DevOps Engineer is responsible for maintaining the confidentiality, integrity, and availability of the services hosted on Kiavi's application platform while leveraging DevOps best practices. Additionally, DevOps Engineers are hybrid systems and software engineers who are responsible and take ownership for reliability, automation, and other issues related to 'keeping the lights on'. DevOps is integrated within the engineering team, and we're looking for engineers who want to be a part of developing, maintaining, and scaling infrastructure software. Come help us build a bigger and better platform at Kiavi.  You will be part of a small family that has a huge impact on our business and the financial market.

JOB DUTIES

• Design and implement infrastructure from code
• Design and implement configuration management for systems
• Design and implement production and pre-production environments
• Design and perform consistent patch management, environment configuration changes, validation and rollback plans
• Design, implement, and automate security controls, governance processes, and compliance validation
• Design and deploy monitoring, metrics, and logging systems
• Ensure systems availability and scalability
• Design, maintain, and use tools to automate operational processes
• Operate the platform within our security and privacy guidelines
• Design, implement, and manage continuous delivery systems and methodologies
• Design and implement innovations that improve software engineering velocity, infrastructure resiliency, security, and data availability
• Coordinate and perform major upgrades with zero downtime
• Monitor the environments and perform alert/incident troubleshooting in a timely manner (24/7 coverage, rotating)
• Participate in periodic security audits
• Participate in writing postmortems for incidents
• Participate in data breach investigations and remediation
• Support application engineering teams with infrastructure, build systems and debugging

MINIMUM QUALIFICATIONS

• 3+ years of Linux/Unix experience (including DNS, SMTP, TCP/IP, LDAP, firewalls, load balancing, routing/switching, monitoring and web applications)
• Strong experience implementing and supporting continuous delivery of code
• Strong experience implementing highly available SaaS solutions
• Strong experience with configuration management tools (Docker, Packer, Chef, Puppet, Ansible, Etc)
• Experience with Ruby and Rails
• Strong experience troubleshooting application deployments
• Strong working knowledge of AWS architecture and tools like S3, EC2, ELB, ASG, ECS, EKS and VPCs
• Strong working knowledge of containerization/orchestration (Docker, Elastic Container Service, Kubernetes)
• Strong working knowledge of infrastructure from code (Cloudformation, Terraform)
• Strong hands-on experience installing, configuring, and troubleshooting web based services
• Strong working knowledge of database technologies like MySQL, PostgreSQL, and Snowflake.
• Strong written and oral communication skills
• Meticulous and cautious.
• We are shifting from being a monolithic Rails application to a distributed set of services. Experience having done this in the past is super useful to us.
• We handle customer’s private information and we move billions of dollars around. Having experience with application security is important to us.

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. Work locations are categorized into one of three tiers based on cost of labor for that geographic area. These ranges may be modified in the future.

Region 1(SF Bay area) - $152,600 - $229,000 + equity + benefits

To find a location’s tier, please refer to https://kiavi.com/compensation. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value benefits.

Benefits and Perks 

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

Protect yourself from recruitment scams:

• If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com. 
• You will never be asked for payments of any kind during the process.
• We also never communicate with candidates via Whatsapp at any point during the recruitment process. 
• We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
• You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.

Kiavi is an Equal Opportunity Employer
San Francisco Fair Chance Ordinance Police Code, Article 49

We use E-Verify to confirm the identity and employment eligibility of all new hires.