Senior DevOps Engineer, Infrastructure & Reliability

Jacksonville , United States
full-time Hybrid

AI overview

Join a team dedicated to enhancing system speed and reliability while architecting scalable infrastructure solutions for developers and engineers.

Worth AI, a leader in the computer software industry, is looking for a Senior DevOps Engineer to join our Infrastructure team with a singular mission: to make our systems faster, more reliable, and more resilient while making life dramatically easier for engineers shipping software. In this role, you won’t just manage infrastructure; you will design and evolve the foundation that every product and engineer depends on.

You will act as a force multiplier by eliminating operational friction, automating repetitive processes, strengthening system reliability, and building scalable infrastructure patterns that allow teams to deploy confidently and recover quickly. You are part architect, part reliability engineer, and part automation evangelist.

Responsibilities

    • Conduct regular interviews with engineering teams to identify operational pain points in CI/CD, deployments, observability, and cloud environments and proactively eliminate them.
    • Design and implement scalable Infrastructure-as-Code patterns using tools like Terraform to standardize cloud provisioning and reduce configuration drift.
    • Own and evolve our Kubernetes platform (EKS or self-managed), ensuring workloads are secure, scalable, and resilient by default.
    • Architect and optimize CI/CD pipelines to improve deployment frequency, reduce lead time, and increase confidence in releases.
    • Lead systemic reliability initiatives, including incident response improvements, root cause analysis practices, and postmortem frameworks.
    • Design and enforce secure networking, IAM, and secrets management strategies across environments.
    • Improve observability by refining metrics, logs, and tracing using tools like DataDog, ensuring actionable insight into system health.
    • Optimize cloud cost efficiency through rightsizing, autoscaling strategies, and architectural improvements.
    • Own disaster recovery planning, backup strategies, and multi-region resilience initiatives.
    • Refactor brittle or manually managed infrastructure into automated, testable, and reproducible systems.
    • Introduce new infrastructure tooling or architectural shifts and drive adoption through documentation, workshops, and hands-on support.
    • Lead by example in incident management, risk mitigation, and operational excellence.
    • Communicate technical trade-offs clearly across engineering and product stakeholders, balancing speed with safety.

Technology Stack

  • Cloud & Infrastructure: AWS (EKS, RDS, MSK, S3, Lambda, IAM, VPC)
    Containerization & Orchestration: Kubernetes, ArgoCD
    Infrastructure-as-Code: Terraform
    CI/CD: GitHub Actions (or equivalent)
    Monitoring & Observability: DataDog
    Data & Messaging: PostgreSQL, Kafka, Redis
    Languages (as needed): Bash, Python, TypeScript

Requirements

  • 8+ years of experience in DevOps, SRE, or Infrastructure Engineering roles.
  • Proven experience designing and operating production Kubernetes environments at scale.
  • Deep hands-on expertise with AWS infrastructure and cloud networking.
  • Strong experience building and maintaining Terraform modules across large cloud environments.
  • Demonstrated ownership of CI/CD systems and measurable improvement of DORA metrics.
  • Experience leading incident response processes and driving meaningful postmortem outcomes.
  • Strong understanding of distributed systems, event-driven architectures (Kafka), and database performance (PostgreSQL).
  • Proven ability to modernize legacy infrastructure and eliminate manual operational toil.
  • Experience navigating high-ambiguity environments and translating operational friction into prioritized infrastructure roadmaps.
  • Demonstrated ability to build trust across teams while raising the reliability bar.

Success Metrics

  • DORA Metrics Improvement:
    • Drive measurable improvements in Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Mean Time to Recovery (MTTR).
  • System Reliability:
    • Maintain or exceed defined SLO/SLA targets with reduced incident frequency and duration.
  • Infrastructure Stability:
    • Reduce production incidents caused by misconfiguration, manual processes, or infrastructure drift.
  • Operational Efficiency:
    • Increase percentage of infrastructure managed through code and automation.
  • Cost Optimization:
    • Improve cloud cost efficiency without sacrificing reliability or performance.

Bonus Points (Nice to Have)

  • Experience operating high-throughput Kafka clusters (MSK or self-managed).
  • Strong background in database performance tuning (PostgreSQL, Redis).
  • Experience implementing autoscaling strategies for high-traffic systems.
  • Familiarity with service mesh technologies.
  • Experience building internal developer platforms (IDP).
  • Background in security best practices (zero-trust networking, policy-as-code).
  • Experience with multi-region or globally distributed systems.
  • Proficiency in Python for automation and tooling development.
  • Experience introducing platform-wide reliability frameworks (SLOs, error budgets, chaos testing).

** All Remote Hires - will be required to travel to Orlando, Florida at least twice per year for Town Halls and team collaboration in addition to orientation in Orlando, Florida.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance
  • Flexible Vacation
  • Work From Home
  • Free Food & Snacks (in office)
  • Orlando, Florida (Hybrid)
  • Wellness Resources

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: Free Food & Snacks (in office)
  • Health Insurance: Health Care Plan (Medical, Dental & Vision)
  • Other Benefit: Wellness Resources
  • Remote-Friendly: Work From Home

We are on a mission to revolutionize the way businesses make decisions leveraging the power of AI.Our Mission: Enabling Success of Small businesses through financial literacy and visibility. Our Vision: Empower Business to know their worth.Our core values define who we are and how we operate: Extreme Ownership: Excellence is at the core of everything we do. We set the bar high with unwavering attention to detail and a commitment to delivering quality with care. Our team thrives on agility, making swift, informed decisions and adapting seamlessly to change, ensuring we consistently exceed expectations and seize opportunities with precision and purpose. One Team:Team over self. We are unified, driven by a shared vision and common purpose. Together, we collaborate, innovate, and support one another to achieve transformational impact. By elevating each other, we create a culture of trust, mutual respect, and collective success. Create Raving Fans: At Worth, we are committed to delivering exceptional experiences that inspire loyalty and admiration. Whether engaging with our team, customers, partners, or vendors, we approach every interaction with professionalism, care, and purpose. We aim to build strong, meaningful relationships that leave a lasting impression and elevate our brand. By consistently exceeding expectations, we create advocates who champion our product, our people, and the values we stand for. Our Purpose: We define "Worth" as the intrinsic value within each person and organization. We are focused on making a positive impact in the business world and leaving a legacy of fairness and inclusivity.Join Our Movement: If you're passionate about making a meaningful difference, and if you're ready to redefine worth, then our company is the place for you. Come be a part of our journey as we transform industries and leave a lasting legacy of equity and excellence. Together, let's make Worth the cornerstone of a more equitable world.

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