Senior DevOps Engineer - Feegow (100% remote friendly in Brazil)

We are looking for a Senior DevOps Engineer to support the evolution of our platform. You will contribute to initiatives that improve the scalability, reliability, observability, and security of our systems. We're looking for someone to proactively identify bottlenecks, and unlock the autonomy of the entire engineering team.

By optimizing our infrastructure and maintaining system reliability, you will ensure that our digital healthcare platform operates smoothly and effectively. This will contribute to the overall user experience, which is vital to our mission of making healthcare accessible and efficient. Your role will involve reviewing security policies, ensuring that our users' data is safe and protected, which is crucial to maintain trust in our services.

You’ll work closely with the DevOps Manager at Feegow and the global PMS Platform Team at Doctoralia, contributing not only to day-to-day operations but to the strategic vision of our DevOps practices.

In this role, you will:

• Maintain and evolve infrastructure and deployment pipelines.

• Collaborate with the engineering teams with architectural decisions and production-readiness practices.

• Work on complex and high-impact projects, including our journey to a global infrastructure.

• Promote a culture of observability, automation, and operational excellence through example and collaboration.

Job description

Collaboration & Leadership

• Collaborate with engineering squads on DevOps topics, providing support and guidance when needed.

• Share knowledge and best practices on platform engineering principles, CI/CD, observability, incident response, and production reliability.

• Partner with SRE, platform, and product teams to unlock delivery and reliability goals.

• Contribute to architectural discussions and ensure systems are designed with scalability, security, and operational readiness in mind.

• Actively support and mentor other team members in platform-related topics (CI/CD, automation, dockerization, etc.) to increase team’s autonomy.

• Proactively cooperate with SREs during investigations on the efficiency and reliability of production systems.

Infrastructure & Automation

• Use and understand infrastructure using AWS, Kubernetes (EKS), ArgoCD, and Terraform.

• Evolve and maintain CI/CD pipelines to support fast and safe deployments.

• Automate repetitive tasks and proactively improve system resilience.

Observability & Incident Management

• Improve the monitoring and alerting culture within engineering teams using tools like Datadog.

• Lead post-mortems and drive follow-ups from incidents, ensuring continuous improvement.

• Ensure SLAs, SLOs, and system health indicators are well defined and visible.

Monitoring

• Monitor system performance and troubleshoot issues to ensure high availability and reliability.

• Ensure there’s necessary alerting around your team’s systems.

Security & Compliance

• Champion DevSecOps practices, proactively identifying and mitigating risks.

• Support the enforcement of security baselines and compliance across systems.

Expectations

• Strong hands-on experience in DevOps (software engineer with a strong drive toward infrastructure, CI/CD, reliability and automation).

• Experience contributing to infrastructure and reliability improvements in complex systems.

• Practical proficiency in Kubernetes, AWS, Terraform, CI/CD, and observability tooling - focused on using these to ship faster, add test/quality gates, troubleshoot app performance and enable actionable alerts.

• Experience with service ownership, incident management, and root cause analysis.

• Ability to influence teams and drive DevOps best practices in a growing organization.

• Proactive mindset, sense of urgency, and strong communication skills.

Qualifications

• Proficiency with infrastructure as code tools like Terraform.

• Experience with containerization and orchestration tools, particularly Docker and Kubernetes.

• Understanding of  AWS and its services.

• Familiarity with CI/CD tools such as ArgoCD or similar.

• Hands-on experience with DataDog (how to analyze production-running systems, understanding of metrics and monitoring capabilities).

• Excellent problem-solving and troubleshooting skills.

• Good communication in English (B2-level) to cooperate with worldwide peers.

• Understanding of security best practices and compliance requirements.

Nice to Have

• Experience in regulated environments (e.g., healthcare, finance).

• Experience mentoring junior engineers and fostering DevOps culture across teams.

• Exposure to multi-region, multi-cloud, or hybrid infrastructure scenarios.

• Working hours are from Monday to Friday, from 9 am to 6 pm;

• We have compensatory time off (Banco de Horas);

• Food/Market Voucher;

• Medical, Dental, and Group Life Insurance;

• Pet Plan;

• iFeel app, for emotional comfort;

• Gympass for you and up to 3 people! 

• Creditas: Payroll loan services, eligible after 6 months of employment;

• Birthday Day Off;

• Daycare Assistance;

• Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;

• Referral Program offers up to R$600 per person who stays with us for more than 6 months;

• Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;