Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that design, develop, and manufacture next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
This role requires on-site presence in Fremont, CA. Relocation assistance is not available for this position.
About the role
The Senior Desktop & Infrastructure Engineer is a hands-on individual contributor responsible for supporting daily IT operations across endpoint computing, infrastructure platforms, networking, and cloud-connected systems. This role ensures reliable and secure IT services for corporate users, manufacturing teams, engineering labs, and executive staff.
The position requires strong troubleshooting ability, operational discipline, and a customer-first mindset to maintain stable IT services in fast-paced office and production environments. The engineer works within established IT standards and security practices while collaborating with infrastructure and cloud teams.
Endpoint & Desktop Support
- Support full lifecycle of desktops, laptops, and mobile devices
- Provision, deploy, and patch endpoints
- Maintain endpoint security and compliance using Microsoft Intune and Active Directory
- Provide L2–L3 troubleshooting for OS, applications, and hardware
- Support onboarding and offboarding processes
- Deliver white-glove support for executives and critical staff
Manufacturing & Lab Support
- Provide IT support for manufacturing floors and engineering labs
- Maintain connectivity and uptime for lab and production systems
- Support IT readiness for new lab or production setups
- Assist with specialized device connectivity and user support
Infrastructure & Virtualization
- Support VMware ESXi, vCenter, and vSAN environments
- Support Nutanix AHV and Prism platforms
- Perform VM provisioning and routine maintenance
- Assist with backup and recovery activities
- Monitor performance and escalate capacity concerns
Cloud & AWS Support
- Support AWS-hosted workloads and hybrid environments
- Assist with basic Infrastructure-as-Code deployments (Terraform/CloudFormation)
- Monitor AWS resource availability and utilization
- Support containerized workloads in EKS when required
Network Support
- Assist with switches, routers, and wireless networks
- Support Cisco and Meraki environments
- Perform basic SD-WAN troubleshooting
- Troubleshoot connectivity and performance issues
- Assist with new site IT and network setups
- Install new Cisco switches from the scratch
- Configure Aruba access points
- Setup Meraki part of the network infrastructure
Network Security & Core Services
- Support NAC solutions such as Forescout
- Assist with DNS/DHCP/IPAM using Infoblox
- Support network segmentation and access policies
- Assist with vulnerability remediation tasks
Identity & Core IT Services
- Support Active Directory and Group Policies
- Troubleshoot authentication and access issues
- Support DNS, DHCP, and LDAP services
- Maintain file and print services
Service Management
- Work tickets in JIRA or ITSM tools
- Meet SLA response and resolution targets
- Document troubleshooting steps and solutions
- Follow change management and IT processes
Who you are and What you bring
- Bachelor’s degree in IT, Computer Science, or equivalent experience
- 4–8+ years of enterprise IT support experience
- Strong troubleshooting skills across endpoints and infrastructure
- Experience with virtualization platforms
- Basic networking knowledge
- Ability to work independently and manage priorities
- Comfortable working in onsite manufacturing environments
Preferred Skills
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Exposure to AWS environments and IaC tools
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Experience with Microsoft Intune or other MDM tools
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Familiarity with Forescout and Infoblox
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IT certifications (Microsoft, VMware, AWS, CompTIA)
- Basic scripting knowledge (PowerShell or Python
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Basic scripting knowledge (PowerShell or Python)
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Experience in multi-site or global environments
The base salary range for this position is $105,000 to $162,000. This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions. This position is also eligible for bonuses, equity, and benefits.
