Senior Delivery Manager

Hybrid from Central Leeds or London HQ

Permanent – Full-Time

We’re an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that’s efficient, user-friendly, and solves problems fast.

At Burendo, we believe that together, we can achieve incredible things.

What sets us apart is how we work. We pride ourselves on having a pragmatic attitude to delivery—we think big, plan practically, adapt quickly, and always focus on results, no matter how complex the challenge. We’re passionate about making great things happen by embracing innovation, challenging the status quo, and fostering collaboration at every step. At Burendo, caring for people is at the heart of what we do. We value partnerships, listen to different viewpoints, and believe in treating everyone fairly. And, we love to share what we learn—using our expertise to help others grow and empowering organisations to succeed in the long term.

As we grow we’re looking to hire an experienced a Senior Delivery Manager on a permanent basis to join our growing team. You’ll be a key member of our consultancy team and will find yourself supporting delivery teams as they deliver using methodologies appropriate to the needs of our clients such as Agile or Waterfall.

Requirements

As Senior Delivery Manager, you will be responsible for:

• End-to-end ownership of multiple complex workstreams, delivering customer value to agreed time, cost, quality, and scope.
• Ensuring Agile principles and practices are consistently implemented, with the ability to coach teams and uplift delivery capability.
• Providing flexible delivery solutions where Agile doesn’t fit the customer needs.
• Identifying, assessing, and mitigating risks across complex delivery landscapes, with sound judgement on when to escalate, and managing that escalation through to completion.
• Mapping and managing dependencies across teams, workstreams, and external factors, even in the most complex environments.
• Developing and maintaining strategic roadmaps that balance ambition with realism across multiple large initiatives.
• Prioritising skills and enabling teams to focus on what matters most and maximise value in ambiguous and fast-paced settings.
• Building trusted relationships and manage expectations across diverse and senior stakeholder groups at all levels.
• Using workflow management tools such as Jira, with the agility to quickly adopt and leverage alternative delivery and service management tools such as ServiceNow and Azure DevOps; producing high-quality reporting and insight packs to support transparency and governance.
• Being a clear, empathetic, and impactful communicator, able to engage audiences from technical teams through to C-suite and influence at senior levels.
• Be confident in navigating and resolving complex conflicts constructively to maintain alignment and momentum.
• Managing multiple concurrent workstreams and shifting priorities while maintaining quality, focus, and cross-team alignment.
• Being a supportive and motivating leader who fosters team cohesion, resilience, and high performance, even under sustained pressure.

Required:

• 3+ years of consulting experience
• 1+ years experience at Senior level
• Demonstrable experience of large-scale transformations or deliveries
• Experience with Atlassian tools

Desirable:

• Agile and waterfall delivery leadership experience
• Experience of working in healthcare, financial services or retail
• Public and private sector experience
• Experience in a Digital, Technology or Consultancy Company
• Experience with ServiceNow and Azure DevOps

Benefits

• 25 days Annual Leave (plus bank holidays)
• An additional day of paid leave for celebrations
• 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total)
• Monthly Wellness Allowance
• Annual Learning and Development Allowance
• Paid time off for Life Events
• Matched Employer Contributed Pension (5%)
• Life assurance based on 4 x your salary
• Access to an Employee Assistance Programme
• Enhanced Family Leave
• Enhanced company sick pay
• A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension)
• Exciting calendar of Burendo social events and activities
• We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation

As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community.