Senior Database Reliability Engineer
TLDR
Own the reliability, performance, and scalability of Scribe's data tier, setting ORM standards and guiding data pipelines across PostgreSQL, OpenSearch, Redis, and CDC.
About Scribe
Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done — 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 5 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers.
📌 About the Role
We're hiring a Senior Database Reliability Engineer to own the reliability, performance, and scalability of Scribe's data tier. Our engineering org is doubling — which means the guardrails, automation, and standards you put in place today will carry a much larger team through the next phase of growth. This is a senior IC role with real ownership: you'll set the bar for how engineers across the company interact with our databases, not just keep the lights on.
Our stack is Django on PostgreSQL (Aurora Serverless V2), OpenSearch, Redis (ElastiCache), SQS, and RabbitMQ, with a CDC pipeline running Aurora to DMS to S3 Parquet to Snowflake. Engineers ship through the ORM, not raw SQL — which makes migration safety, index design, and query review genuinely high-stakes work.
🛠️ What You'll Do
Own database reliability across Aurora, OpenSearch, Redis, and our CDC pipeline — including schema design reviews, migration safety (locks, backfills, concurrent index builds, NOT VALID constraints), and incident response for the data tier
Make the Django ORM a strength at scale: catch N+1 patterns in review, extend
QuerySetconventions and physical schema standards, and build the CI checks andAGENTS.mdscaffolding that encode those standards so they scale beyond any single reviewerOperate and evolve the CDC pipeline from Aurora through DMS to S3 Parquet to Snowflake – including replication slot hygiene, schema evolution safety, and automated checks that catch migrations likely to break downstream consumers before they ship
Build and improve observability across pganalyze, CloudWatch, and Honeycomb, with Django-side instrumentation that ties slow ORM queries back to specific users, flags, and deploys
Drive multi-AZ resilience within our single-region architecture — Aurora writer/reader placement, failover behavior, RTO/RPO, ElastiCache and OpenSearch AZ topology, RabbitMQ survivability
Build self-service tooling and dashboards that give product and platform teams visibility into their own query footprint, reducing the review burden as the engineering org grows
Contribute to onboarding and knowledge-sharing as a large incoming class of engineers joins — write docs, run internal sessions on "what your ORM query is really doing," and feed that knowledge back into AI review tooling
🔍 What We're Looking For
Deep PostgreSQL expertise in practice: read
EXPLAIN (ANALYZE, BUFFERS)fluently, understand MVCC, bloat, lock contention, and vacuum behavior, and tune Aurora Serverless V2 for latency and throughputWork with an ORM (Django, SQLAlchemy, ActiveRecord, or similar) at production scale – predict the SQL a query generates, spot N+1 issues on sight, and know when joins beat batched IN queries and when they don't
Run CDC pipelines in production, ideally with AWS DMS — comfort with logical replication, slot hygiene, schema evolution, and Parquet-based data lakes feeding Snowflake, BigQuery, or Redshift
Hands-on experience with pganalyze (or Datadog DBM /
pg_stat_statementspipelines), CloudWatch, and Honeycomb (or another high-cardinality tracing tool); comfortable with OpenTelemetryWork with OpenSearch, Redis, and at least one production message broker (SQS, RabbitMQ, or Kafka) at scale
Write real automation — Python, Go, or similar — and use Terraform or comparable IaC to manage infrastructure
Use AI coding and review tools in a team setting: write and maintained
AGENTS.mdfiles, configure review agents, iterate on prompts
✨ Nice to Have
Event sourcing on Postgres, or experience with alternate CDC tooling (Debezium, Fivetran, Airbyte)
pgbounceror RDS Proxy at scale with Django connection handlingDeep Honeycomb usage: SLOs, BubbleUp, Triggers, derived columns
Snowflake from the producer side: staging, Snowpipe, external tables on Parquet
Experience scaling data infrastructure through rapid engineering headcount growth
SOC 2 Type II, GDPR, or similar compliance work
📍 Location
San Francisco (hybrid, 3 days per week in-office) or, Remote based permanently in PST (Pacific Standard Time).
💰 Compensation
Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.
🎁 Benefits
Health, dental, and vision insurance for you and your dependents
Flexible paid time off and company holidays
401(k)
Paid parental leave
Daily catered lunch (SF office)
Commuter benefits
Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.
Benefits
Equity Compensation
All full-time employees receive equity in Scribe.
Free Meals & Snacks
Daily catered lunch (SF office)
Health Insurance
Health, dental, and vision insurance for you and your dependents
Home Office Stipend
Commuter benefits
Paid Parental Leave
Paid Time Off
Flexible paid time off and company holidays
Scribe is a cloud-enabled platform that empowers healthcare providers by optimizing productivity and revenue through efficient management of health records and claims. Our Workflow AI technology enhances how businesses document and scale their operations, already serving over 5 million users across 600,000 companies.
- Founded
- Founded 1999
- Employees
- 11-50 employees
- Industry
- Internet Software & Services