Senior Data Scientist (P1580)

SENIOR DATA SCIENTIST (P1580)

CINCINNATI, OHIO OR CHICAGO, ILLINOIS

SUMMARY:

We are a community of data scientists that act as the voice of the customer – they share their story with us each and every day. Through simple, comprehensive, purposeful analytics, we fearlessly bring these customer stories and journeys to life. Our 360° customer view allows us to anticipate customer needs, thus enabling our clients to connect with their customers in meaningful, relevant ways.

We expect all data scientists to be hands on with respects to the analysis of a retailer database, using the full suite of 84.51° technical tools – including Python, SQL, Excel, and other internal tools – to create timely, relevant, and actionable insights. 

The Loyalty Strategy & Rewards (LSR) team is accountable for Kroger’s current loyalty program and defining evolution to the future loyalty program.  The LSR data science team supports this work by providing measurements and insights that equip the business to connect with members, drive valuable behavior change, and grow emotional loyalty with Kroger.

RESPONSIBILITIES:

• Working with business partners to support Kroger’s Loyalty Program, inclusive of Free Tier (Kroger Plus, Fuel Points, and Kroger Plus 2.0) and Boost Paid Tier.
• Generating actionable insights and data to drive business decisions, including measurement of paid tier and free tier loyalty initiatives.
• Effectively managing projects, tasks and stakeholders to ensure that projects are delivered on time, within budget and to brief specification while ensuring minimal downtime and maximum utilization.
• Partnering with 84.51° Product & Engineering, as well as KTD partners.
• Quality Assurance of own code and that of team members to ensure the highest quality work is being delivered to our clients.
• Identifying opportunities for standardization & automation of existing solutions and processes to enable 84.51° to realize the maximum potential from our teams and free up capacity for innovation.
• Challenging and improving 84.51° analytical capabilities/products.
• Working closely with key internal stakeholders to ensure sound knowledge of client objectives and customer insight, to subsequently design best-in-class solutions.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Bachelor’s or Master’s degree in mathematics, statistics, analytics, data science or related discipline.

• 2+ years of experience applying data science, statistical learning, or AI to solve complex business problems.
• 2+ years of experience in extracting insights from large databases, translating market research into actionable solutions, and presenting findings and recommendations to clients or stakeholders.
• Data visualization and BI skills + ability to present technical solutions to non-technical audience.
• Experience partnering with consulting teams to prioritize, scope and deliver analytical solutions.

• Strong interpersonal and communication skills – including excellent verbal, written, presentation and consultation skills.
• Strong time and project management skills; the ability to balance multiple, simultaneous work items and prioritize as necessary.
• Excellent attention to detail, organizational skills and ability to work in a collaborative environment.

• Strong analytical and problem-solving skills paired with business acumen and interest in grocery loyalty.
• Natural curiosity that welcomes and embraces change and willingness to try new things and to fail.

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