At Mercedes-Benz Research & Development North America (MBRDNA), we are committed to delivering world-class automotive technologies that push the boundaries of what is possible. Our teams of highly skilled engineers and designers use cutting-edge software and technology, to enhance the driving experience and reduce environmental impact.
The Infotainment & AI department is responsible for innovating and evolving the in-vehicle infotainment system for US customers, with the ambition to deliver a best-in-class, market-leading infotainment experience. By combining software platforms, AI capabilities, and customer-centric design, the department drives differentiation and customer satisfaction across the Mercedes-Benz portfolio.
The Senior Data Scientist (MFO) focuses on generating market-specific insights from infotainment usage and customer data to inform product, experience, and business decisions in the US market. This role partners closely with Product Management, QM, UX, and Engineering to translate data into actionable recommendations that measurably improve the infotainment experience.
Job Responsibilities:
Analyze infotainment usage, behavior, and experience data for the US market
Develop metrics, KPIs, dashboards, and analyses to track infotainment performance and customer satisfaction
Support experimentation, pilots, and feature evaluations through data analysis
Partner with Experience PMs and UX to inform decisions with quantitative insights
Identify patterns, anomalies, and opportunities in large, complex data sets
Communicate insights clearly to technical and non-technical stakeholders
Ensure data quality, consistency, and adherence to governance standards
Contribute to the continuous improvement of data tools, processes, and methodologies
Role is embedded in the Market & Field Organization (MFO) with close proximity to US stakeholders
Job responsibilities may evolve based on business needs
Occasional travel may be required
Minimum Qualifications:
Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or a related field.
5+ years of relevant work experience
Strong analytical skills with the ability to translate data into clear insights
Proficiency in Python and SQL for data analysis and modeling
Experience with data visualization and reporting tools
Ability to manage multiple analytical tasks and priorities
Experience working in cross-functional, product-focused teams
Strong communication skills and stakeholder orientation
Comfortable working across cultures, time zones, and organizations
Standing and sitting for long periods of time
Ability to get in and out of test and production vehicles as needed
Valid driver’s license
Preferred Qualifications:
Experience with customer-facing digital products or infotainment systems
Familiarity with experimentation, A/B testing, or causal analysis
Exposure to AI/ML models used in product or experience optimization
Experience working in a market-facing or regional organization (MFO)
Experience in automotive, mobility, or consumer technology domains
Why should you apply?
Here at MBRDNA, you create digital ecosystems around cars, you design a language between humans and machines, you make a car even more intelligent - you make the new reality for cars. MBRDNA was honored as one of the "Best Places to Work" by BuiltIn in January 2024, a testament to our commitment to creating an exceptional work environment. At each of our offices, we foster a culture of collaboration and continuous learning, ensuring every team member can thrive and innovate.
Benefits for Full-Time* Employees Include:
• Medical, dental, and vision insurance for employees and their families
• 401(k) with employer match
• Up to 15 company-paid holidays
• Paid time off (flexible time off for salaried employees), sick time, and parental leave
• Tuition assistance program
• Wellness/Fitness reimbursement programs
* Internships & Contractors excluded from Full-Time Employee benefits
MBRDNA is an equal opportunity employer (EOE) and strongly supports diversity in the workforce. MBRDNA only accepts resumes from approved agencies who have a valid Agency Agreement on file. Please do not forward resumes to our applicant tracking system, MBRDNA employees, or send to any MBRDNA location. MBRDNA is not responsible for any fees or claims related to receipt of unsolicited resumes.
Mercedes-Benz Research and Development North America, Inc.
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