Senior Data Centre Technician

Support the Head of Facility Management in daily data centre operations by delivering quality facility management and customer service, while mentoring Data Centre Technicians and the 24/7 Technician Team. 

What you’ll do: 

• Manage installation, testing, and troubleshooting of fiber optic and copper cabling systems for backbone and access networks.
• Install and test fiber links, cross-connects, and patch panels; verify signal integrity using OTDR and power meters.
• Collaborate with customers and telecom providers on cross connect provisioning and troubleshooting.
• Mentor and train junior data centre and telecom technicians.
• Ensure compliance with telecommunications and industry standards (TIA/EIA, BICSI, etc.).
• Maintain and update the cable register database, ensuring all copper and fiber circuits are accurately logged and traceable.
• Manage risks, customer requests, contractors, and facility operations to meet NEXTDC standards. 
• Support Head of Facility Management and oversee outsourced teams. 
• Plan cabling capacity and act as Facility SME for communications infrastructure. 
• Assist with equipment handling, maintenance, cleanliness, and incident escalation. 
• Lead training, improve processes, and develop team skills and engagement. 
• Produce reports and recommend operational improvements.

• Strong customer communication in Bahasa Malay and English; experienced in handling escalations 
• Effective planning, organizing, and analytical abilities 
• Knowledge of data centre systems: rack management, IT installs, cooling, and power 
• Strong expertise in cabling, cable management, and quality assurance 
• Hands-on experience with fiber and copper cabling, patch panels, and cross-connects.
• Ability to use OTDRs, power meters, and other testing equipment.
• Understanding of telecom standards (TIA/EIA, BICSI)
• Excellent written and verbal communication 
• Willingness to learn advanced power and cooling technologies 
• Proficient in Microsoft Office Suite 
• Familiar with building management and monitoring systems (desirable) 
• Relevant electrical/telecom qualifications (desirable) 
• Some knowledge of ITIL framework 
• Understanding of Uptime Institute TIER IV standards is a plus 

• Opportunity to contribute to landmark infrastructure projects shaping Australia’s digital economy.   
• A values driven culture built on innovation, collaboration and growth.   
• Great opportunities to progress within our company (grow as we grow)  
• Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. 

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.