Support and operate critical security systems in a fast-paced enterprise environment, focusing on security incident triage and performance optimization of security platforms.
Role: Senior Cybersecurity Operations Specialist
Location: Singapore
We are partnering with a leading telecom client to hire a Cybersecurity Operations Specialist who will support, troubleshoot, and operate critical security systems in a fast-paced enterprise environment.
Responsibilities
Provide L1/L2 support for security tools (Firewalls, WAF, EDR, VPN, Email/Web Security, DLP, IAM)
Monitor, maintain, and optimize security platforms for performance and reliability
Support security incident triage, investigation, and resolution (MTTD / MTTR focus)
Perform system patching, tuning, integrations, and lifecycle management
Work closely with SOC, IT, Network, and vendors to ensure smooth security operations
Requirements
6–10 years of experience in Cybersecurity Operations / Security Engineering
Strong hands-on experience with enterprise security tools
Good understanding of networking, security controls, and incident handling
Experience in regulated / large-scale environments (Telecom, BFSI, Tech preferred)
Relevant security certifications (Cisco, Palo Alto, Fortinet, Microsoft Security - nice to have)
Cygnify develops innovative software solutions tailored for the telecommunications industry, focusing on infrastructure support and digital transformation. The company partners with leading telecom clients to enhance operations and offers specialized cybersecurity solutions, ensuring robust protection against cyber threats.
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