(Senior) CRM Executive | Growth Campaign Focus

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it!

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies! We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, and Tea Chateau, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.

Position overview

Seeking a dynamic and experienced (Senior) CRM Executive to join our team. As a CRM marketer, you will be joining a small team to play a key role in developing and executing innovative CRM strategy and campaigns to achieve our business objectives; and to ensure smooth customer journey within Vita Green. 

What you’ll be doing

• Work closely with Senior/ Assistant CRM Manager, Brand, Sales and Digital teams to plan, develop and execute CRM strategy and customer roadmap to acquire, grow and nurture customers;  
• Be Creative, advice on elevating customer journey and engagement strategy, ensure smooth customer journey within Vita Green; 
• Personalized communication and offer by working with Marketing team to build compelling message and content, set up customer journey with Marketing Automation tools; 
• Define campaign performance metrics, measure performance, monitor KPIs and derive actionable insights; 
• Monitor, analyze and optimize brand and campaign performance, dig out insights for driving performance uplift; 
• Maintain a joint campaign calendar across multiple brands and optimize for campaign synergies and ensure it is aligned with the corporate level contact strategy; 

Requirements

Who we’re looking for

• Degree holder in Business, Marketing or similar field with at least 3 -5 years working experience in CRM field, preferably in Retail industry.
• Experience with BI & visualization tools and strong analytical skills.
• Expertise in CRM software(e.g. Oracle ORCE, Hubspot)
• Experienced of developing CRM strategy and program.
• Strong understanding of CRM, database management and segmentation.
• Excellent communication skills with creative mindset.
• Good communication skill and presentation skill to all levels of stakeholders.
• Self-driven with can-do attitude and ability to deliver quality output.
• Experienced in Digital Transformation project is a plus.

Benefits

Why Join Us

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.   

• Be part of a forward-thinking company dedicated to health and wellness.
• Engage in pioneering projects that push the boundaries of innovation.
• Opportunities for professional growth and development.
• Flexible working schedule that promotes work-life harmony.
• Causal wear every day!
• Collaborate with a talented and diverse team.
• Exclusive employee discounts on our products and much more!

And more!

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world!

#LI-Amber