Senior Credit Analyst
Reports to Credit Manager
Job Function:
Support the Credit Manager with the development and implementation of processes and controls related to Customer Credit Approval, Collections and Accounts Receivable for the Company. The positions scope will include assisting with staff development, systems implementation, shared collection services & controls, and process improvement.
Collection of Customer Receivables.
- Collect Past Due invoices within your assigned collection portfolio.
- Create strong relationships with key Customers.
- Create strong collaborative relationships with Regional Sales Managers.
- Collaborate & communicate collection concerns with Customer Care and Sales VP’s.
- Analyze, recommend, and improve Credit/Collections Systems (GETPAID, Qlik View)
- Review and update Credit Department Policies, Controls and Procedures.
- Actively pursue professional education to enhance your business knowledge and skills required to maintain career growth. (NACM Education and Certificate programs)
- Take a lead role in the implementation of new ERP Solution. (Infor M3)
Risk Management
- Perform formal customer credit limit analysis and reviews on an annual basis or as needed.
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Review all staff New Account requests and existing Credit Limit updates prior to presenting to Credit Manager.
- Identify and escalate any negative customer activity with Credit Manager and Sales Mgmt.
- Manage Dispute Portfolio
- Work with team to ensure disputes are moving towards resolution.
- Drive resolution and reporting.
- Unearned Discounts, Duplicate Deductions, Skipped invoices …
- Escalate all open billing issues with Sales Managers and Customer Care.
Qualifications:
- Education/Degree: Bachelors (Business, Finance, Accounting)
- Bilingual (Spanish) preferred, but not required
- Must demonstrate a strong knowledge and proficiency with the use of Microsoft Office.
- Demonstrate professional written and verbal communication skills.
- Must be energetic and demonstrate an ability and initiative to question processes with the goal of driving process improvement and solving problems.
- 5-7 years’ experience in Credit & Collections. (Manufacturing / Construction Industry preferred)
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