Senior Corporate Consultant Emergency /After Hours, JHB

AI overview

Engage with clients during after-hours, providing exceptional service and resolving urgent travel issues in a fast-paced consulting environment.

Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.

Important Criteria

Are you able to manage your time, together with delivering expertise to travellers?
Are you process driven?
Respectful to clients, colleagues and suppliers as well
Adhering to our company values.
Able to work well under pressure.
Able to resolve urgent matters and offer alternative solutions timeously.
Are you able to work independently?
Previous experience in after-hours is essential.

Requirements

Minimum 5 years in corporate travel environment
Online proficiency and experience

Working knowledge of Excel and other MS Office Applications - Outlook
Proficiency in Amadeus, Quicktrav & Galileo
Good geographical knowledge
Sound knowledge of fares and rules for both domestic and international travel
Ability to meet deadlines, targets, and attention to detail critical.
Good communication skills and a team player.

Benefits

Salary: Negotiable based on previous experience

Availability: To be discussed in the Interview