Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Help us transform and bring innovation to Drug Safety and Pharmacovigilance!
We are building new Applications as part of our Vault Safety Suite! To round out our Pharmacovigilance offering, new software to provide Signal Detection and Analytics is being rolled out and we are looking for senior system implementation experts to join the team! We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.
As a key member of our Professional Services team, the Senior Consultant will work side-by-side with customers and our solution architects to implement Vault Safety. In this role, the candidate will lead the overall delivery of Vault Safety for our customers. They will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Lead life sciences customers in the rapid configuration and implementation of Vault Safety
- Define strategies, business processes, and implementation program(s) for deploying Vault Safety Workbench and Vault Safety Signal across an organization
- Work closely with the Product team and Influence the design and features of our early adopter products
- Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
- Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
- Mentor project team and junior consultants
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement lifecycle
- Assist presales/sales teams in defining scope, cost, and estimations
Requirements
- 5+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
- Subject matter expertise in Signal Detection
- Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, and/or other Pharmacovigilance and/or Signal Detection solutions
- Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
- Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction
- Ability to quickly understand customer requirements and create corresponding solution designs
- Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Proven experience defining global business processes for safety
- Good understanding of global regulations and related business processes
- Excellent verbal and written communication skills
- Ability to thrive in an ambiguous/start-up environment as the business develops and scales
- Ability to travel up to 40%
- Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Nice to Have
- Life Science, computer science, or related degree
- Hands-on implementation experience with safety databases like ARISg or ARGUS
- SaaS/Cloud experience
- Experience in demonstrating software applications in product pre-sales
- Locality to major life sciences customer hub (NJ; Boston, MA; Philadelphia, PA; Chicago, IL, RTP NC)
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
[email protected].
