Senior Cloud Support Engineer (AWS + Kubernetes) Plano, TX

Location: Plano, TX (Onsite F2F Interview Likely Next Week)
Type: W2 Only
Duration: 12+ Months (Potential Extension or Contract-to-Hire)
Rate: $72/hr (W2)

• AWS expertise: Strong experience with ECS, EC2, Lambda, IAM, or CloudFormation

• Containerization: Proficient with EKS or Kubernetes (EKS clusters)

• Infrastructure as Code: Hands-on experience with Terraform

• Support Ops: Experience with ticketing systems and managing a high volume of support tickets

• Scripting: Unix shell or Python scripting

• Troubleshooting: Skilled at debugging cloud and security access issues

Requirements

Key Responsibilities:

• Provide L1/L2 support and incident management across AWS platforms

• Serve as primary contact for developers via ticketing systems

• Leverage automation tools to enhance scalability and reliability

• Perform root cause analysis and document preventive actions

• Optimize operational efficiency and cloud performance

• Support mixed environments (Unix, Linux, Windows, Mainframe)

Additional Desired Experience:

• Comfortable reading Java and Python code

• Experience with Oracle DBA, Cassandra, CockroachDB

• Middleware/messaging platforms: Kafka, MQ

• App server experience with Tomcat

• Familiarity with monitoring and alerting tools

TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

🚫 Third-party recruiters, please do not reach out for this role.