Senior Client Implementation Manager (F/H)

Lemonway simplifies complex and regulated payment for marketplaces.🍋

Lemonway provides a dedicated payment solution for investment platforms and B2C/B2B marketplaces in Europe. The SaaS solution accessible via API allows 400 platforms to collect funds in a secure and regulated framework (PSD2, Payment Agent, KYC, AML/CTF).🚀

Lemonway has raised €35 million in Series B to finance its continuous growth.

Join a fast-growing scale-up that offers one of the most innovative solutions in a fast-growing market !

• Join over 140 motivated and talented employees

• Shape the future of payments in the new digital economy

• Be part of an expert team, open to sharing knowledge to enable every talent to reach their full potential

• Work in a hyper-growth tech environment

As part of the Solution Delivery & Implementation team, and reporting to the Team Lead, the Senior Client Implementation Manager’s is responsible of complex implementation of Lemonway’s solutions for strategic customers from the kick-off to first transactions.

Responsibilities

• As main point of contact you will lead complex implementation of Lemonway’s products, from contract signature by the Sales team to the actual use of our solutions, following existing processes

• Be responsible of our top strategic customers implementation with complex payments schemes

• Understand the customer complexity and business value to design their payment strategy, architecture and end-users journey and align the right external and internal stakeholders

• Support the payment transformation of our strategic customers by following their API integration, advising on the payment processes and our regulatory rules

• Collaborate with the product team on pilot implementation, document new implementation processes and communicate product / tech feedbacks from customers

• Work with our sales team to create customized and modular offers to address our customers payment complexity.