Senior CaptivateIQ Consultant
TLDR
Engage in the full software implementation lifecycle for CaptivateIQ, providing solutions tailored to diverse client needs while collaborating with industry experts.
Position Summary:
The Senior Consultant working in a CaptivateIQ focused practice is responsible for the implementation of the CaptivateIQ suite of products to meet the client’s business and technical requirements. This position requires a self-starter with good communication skills who can manage their deliverables independently while working well with other project team members.
Responsibilities in this role include consulting throughout the full software implementation lifecycle, from requirements gathering, design, build, testing and go-live. Senior Consultants will help in leading client discovery and review sessions, perform configuration and development tasks and support clients through their testing process. An ideal candidate will have experience implementing a complex software solution within a defined project timeline.
This position with OpenSymmetry is an outstanding opportunity as our client base offers an incredible insight into a wide variety of industries with opportunities to work with individuals with a wide range of experiences. Additionally, you’ll have the opportunity to work with OpenSymmetry’s own experts as we strive to share content knowledge and build each other up to create the strongest team of experts possible.
Job Objectives:
The ideal candidate will be able to:
- Configure complex business scenarios within the CaptivateIQ platform
- Develop technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches
- Configure and implement a full solution (Data Workbooks, Transformation Workbooks, Global Attributes, Plans, Statements, User Roles)
- Establishes procedures to ensure high quality of work (team meetings, deliverable reviews, peer reviews, etc.)
- Document requirements using a BRD template
- Lead, develop, and document design activities
- Uses best practices and standards to organize and keep track of information and manage timelines effectively
- Ensures needed resources and skill sets required are represented on the team and actively manage scope to avoid scope creep
- Evaluate team member’s deliverables and provide honest feedback and corrective actions to ensure quality and accuracy required
- Actively pursues alternative ideas and ways of working to maintain budget
- Weighs the costs, benefits, risks and chances for success when making a recommendation or decision
- Anticipates potential problems and develop contingency plans in advance
- Be sought out as an expert to provide advice or solutions in higher technical area
Requirements
Nice to have skills:
- 2+ years of configuration experience within the CaptivateIQ Platform
- Minimum 3 years in the SPM sector/Consulting
- Experience with supporting clients with all self-service aspects of the tool (especially Data integration, Plan Documents, Inquiries)
- Quick Reporting functionality experience
- Experience with designing and building using the Advanced Reporting (dashboards and exports) functionality
- Proven experience leading requirements gathering
- Advanced skillsets in Excel / Spreadsheet software
- Expert level communication skills, including writing, listening, and speaking
Benefits
Why You’ll Love Working Here
- Comprehensive Employee benefits package
- 401K with company match
- Full-time Remote
- Focused on Work-life Balance
- Professional development growth
Benefits
Professional development opportunities
Professional development growth
Paid Time Off
Focused on Work-life Balance
Remote-Friendly
Full-time Remote
OpenSymmetry is a trusted leader and global advisor delivering Sales Performance Management solutions for brands such as Facebook, Tableau, Chase Bank, and Blue Cross Blue Shield. We are a strengths-based organization built on vision, values, and the desire to see our clients succeed. Our tribe is composed of problem-solvers and entrepreneurs from a variety of backgrounds who are always looking for ways to make things easier, simpler, faster, and better. We are an Austin company that loves to celebrate our people’s professional and personal accomplishments, whether turning a client’s vision into reality or finishing a triathlon after months of training. We have been voted one of Inc. Magazine’s Best Workplaces 2016 and FitRanking’s Fittest Small Business in Austin for Q2 2016. We are seeking to add individuals to our tribe who bring fresh perspectives and a wide range of experience to our ever-evolving community of experts. To thrive in our fast-paced environment, you must be quick on your feet and embrace challenging the status quo. Think you have what it takes to join our tribe? We’d love to meet you.