Senior Business Analyst

AI overview

Lead high-quality discovery for Co-Pilot’s intelligent hiring assistant, focusing on improving speed-to-interview and conversion rates through measurable success metrics.

Job Overview

Hiring Co‑Pilot is the team building SEEK’s intelligent assistant that guides decisions, nudges momentum, and executes tasks to turn hiring intent into increased placements.  Our purpose is to ensure every role move by guiding next‑best actions, surfacing timely insights, and safely automating the busywork (for e.g screening, scheduling, comms) so our hirers can focus on great decisions and hiring experiences.  We want to turn intent into interview and interview into offer — faster, smarter, and with confidence.

This role will lead high‑quality discovery and iteration that helps Co-Pilot deliver faster speed‑to‑interview and better placement conversion.

This opportunity is available to suitable candidates in ANZ and Asia.

Key responsibilities include:

  • Lead discovery and define crisp, testable requirements for Co‑Pilot’s intelligent, agentic workflows and next‑best‑action experiences across the hiring journey, with clear success metrics tied to time‑to‑interview, offer momentum, and placement outcomes.
  • Translate product hypotheses into scoped, incremental delivery slices; own backlog and iteration management (planning, refinement, tracking, reviews/retros) with strong instrumentation to validate outcomes and inform prioritisation.
  • Orchestrate cross‑team delivery with Core, AIPS, Architecture, and Product: clarify dependencies, align data contracts/APIs and event models, and embed responsible‑AI guardrails (privacy/PII, safety, evaluation).
  • Drive change readiness and adoption: partner with Design to protect intent and usability, prepare go‑live runbooks (UAT, cutover, comms), and manage RAID to ensure smooth launches and measurable impact.

So, what we are looking for:

  • Proven experience in Business Analysis within technology, product, or digital environments — ideally involving system integration, automation, or workflow tools.
  • Strong analytical and problem-solving skills — especially in identifying automation opportunities and designing scalable integration solutions.
  • Experience with integration design and implementation (e.g., APIs, event-driven systems, middleware, or microservices architectures).
  • Stakeholder management expertise — able to communicate effectively between business, engineering, and third-party integration partners.
  • Agile delivery experience, comfortable working with stories, backlogs, and iterative releases.
  • Excellent documentation and communication skills, including ability to create system diagrams, data flow maps, and process models.

Desired Values

  • Hands-on understanding of automation platforms or integration frameworks (e.g., enterprise automation tools, iPaaS solutions, or internal APIs).
  • Experience in the recruitment, marketplace, or SaaS sectors.
  • Data-driven approach, using measurable outcomes to validate automation effectiveness.
  • Change management and organisational transformation experience, especially in implementing automated solutions.
  • Strong interpersonal and emotional intelligence skills, with a collaborative and growth-oriented mindset.

At SEEK we offer:

  • Annual Performance Bonus Plan
  • Support of flexible hybrid working, including a mix of office and work from home days depending on your role.
  • SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
  • Professional development sessions with industry leading guest speakers
  • SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Support of flexible hybrid working, including a mix of office and work from home days depending on your role.
  • Health Insurance: SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice

About SEEKSEEK’s portfolio of diverse businesses, which includes Jobstreet and JobsDB in Asia, make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.​Life at SEEKSEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row). In Malaysia, where SEEK’s Asia HQ is located, we received four accolades at the TalentCorp Life at Work Awards 2023, including first runner-up for Best International Organisation and champion for Best CHRO. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.​

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