Senior Business Analyst - I (Integrations)

Gather and analyze integration requirements from business stakeholders.

• Collaborate with business analysts, clients, and IT professionals to understand and document integration needs.
• Coordinate with external vendors, partners and countries to analyze the integration needs and data exchange requirements, create data mapping, define API specifications including request/response details, data validations and message formats; identify business use cases for integration, document the integration document including API request/response samples and get it review and approved with external stakeholder.
• Provide training and support to end-users and other IT team members on integration-related topics.
• Perform API testing using tools like Postman and SoapUI to validate the API request/response and troubleshoot response codes & errors.
• Conduct System Integration Testing (SIT) to ensure data integrity and functionality.
• Work with the integration developers and operations support team to troubleshoot and resolve integration issues in a timely manner.
• Perform gap analysis and identify impacts as a result of any changes or enhancements to existing APIs.
• Ensure all integration processes are thoroughly documented, including data mappings, workflows, message formats, validations and transformation rules.
• Maintain version control for all integration documentation, ensuring it is up-to-date and accessible to relevant stakeholders.
• Plan the rollout/migration of services to the new API and validate the integration postimplementation.
• Provide regular status updates and present progress reports for assigned tasks to supervisors and management.
• Create integration specifications document covering integration flows, data mapping, message formats, sample API payloads, response codes and logging criteria.
• Any other task assigned by the line manager/HOD.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or any relevant discipline.
• Minimum 3 to 4 years of experience in IT business/integration analysis, integration development or a related field.
• Experience in software development lifecycle (SDLC) methodologies and techniques.
• Experience of working on integration projects, documenting integration specifications and API testing.
• Strong communication, presentation, and interpersonal skills to work with internal & external stakeholders.
• Have sound knowledge of API concepts and protocols and authentication mechanism.
• Ability to create detailed integration documents, API specifications and use cases.
• Familiarity with agile methodologies and sprint & release concepts.
• Knowledge of database design and SQL.
• Ability to perform API testing using tools like Postman or SoapUI.
• Experience with API documentation tools (Swagger, Postman, etc.).

Benefits

• Competitive salary
• Fuel Card
• Health benefits
• Professional development opportunities
• Inclusive work culture & much more