Senior Business Analyst - I (Integrations)

Karachi , Pakistan
Full-Time

Gather and analyze integration requirements from business stakeholders.

  • Collaborate with business analysts, clients, and IT professionals to understand and document integration needs.
  • Coordinate with external vendors, partners and countries to analyze the integration needs and data exchange requirements, create data mapping, define API specifications including request/response details, data validations and message formats; identify business use cases for integration, document the integration document including API request/response samples and get it review and approved with external stakeholder.
  • Provide training and support to end-users and other IT team members on integration-related topics.
  • Perform API testing using tools like Postman and SoapUI to validate the API request/response and troubleshoot response codes & errors.
  • Conduct System Integration Testing (SIT) to ensure data integrity and functionality.
  • Work with the integration developers and operations support team to troubleshoot and resolve integration issues in a timely manner.
  • Perform gap analysis and identify impacts as a result of any changes or enhancements to existing APIs.
  • Ensure all integration processes are thoroughly documented, including data mappings, workflows, message formats, validations and transformation rules.
  • Maintain version control for all integration documentation, ensuring it is up-to-date and accessible to relevant stakeholders.
  • Plan the rollout/migration of services to the new API and validate the integration postimplementation.
  • Provide regular status updates and present progress reports for assigned tasks to supervisors and management.
  • Create integration specifications document covering integration flows, data mapping, message formats, sample API payloads, response codes and logging criteria.
  • Any other task assigned by the line manager/HOD.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or any relevant discipline.
  • Minimum 3 to 4 years of experience in IT business/integration analysis, integration development or a related field.
  • Experience in software development lifecycle (SDLC) methodologies and techniques.
  • Experience of working on integration projects, documenting integration specifications and API testing.
  • Strong communication, presentation, and interpersonal skills to work with internal & external stakeholders.
  • Have sound knowledge of API concepts and protocols and authentication mechanism.
  • Ability to create detailed integration documents, API specifications and use cases.
  • Familiarity with agile methodologies and sprint & release concepts.
  • Knowledge of database design and SQL.
  • Ability to perform API testing using tools like Postman or SoapUI.
  • Experience with API documentation tools (Swagger, Postman, etc.).

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more
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