Senior Business Analyst

The Senior Business Analyst will be responsible for analysing business needs and designing solutions to business problems. The role involves working closely with stakeholders to build in-depth knowledge on EMMA data model, understand and document business requirements, deliver those requirements with software engineers and ensure that the implemented solutions meet users’ needs and business objectives.

Requirements

Key Responsibilities:

1. Requirement Gathering and Analysis:

· Independently lead sessions with stakeholders and line manager to gather, analyse, and document business requirements.

· Translate business requirements into functional specifications.

2. Solution Design and Implementation:

· Collaborate with designers, architects, data and software engineers to clarify requirements and implement solutions.

· Deep understanding and hands-on experience with APIs, web-based applications, SQL, and data models to effectively analyse and design solutions.

· Discuss alternatives, cost-benefit, trade-offs and make informed recommendations to ensure solutions aligned with business requirements and objectives are delivered on time and budget.

· Conduct user acceptance testing (UAT) and coordinate with users and stakeholders for feedback.

3. Stakeholder and Team Management:

· Build and maintain strong relationships with stakeholders at all levels.

· Communicate progress, issues, and solutions effectively.

· Manage stakeholder expectations and provide regular updates.

· Mentor junior team members.

4. Documentation, Training and Communication:

· Create and maintain comprehensive and detailed documentation, ensuring it is up-to-date and accessible.

· Provide training and support to end-users.

· Lead communication within the project team and across stakeholders and end-users.

5. Process Improvement:

· Utilize advanced process modelling techniques to develop detailed process models and workflows.

· Implement process improvement frameworks to systematically identify and address inefficiencies in business processes.

Desirable attributes:

· Experience with Azure DevOps.

· Experience with Data Visualization tools, preferably Power BI.

· Degree in Business Administration, Computer Science, Information Systems, Statistics or a related field. A master’s degree is a plus

Benefits

Professional Development: Grow your career with opportunities within a consultative and professional environment 

Flexible Work Schedule: Achieve a healthy work-life balance with our flexible work schedule options, including remote work opportunities and flexible hours 

Positive Work Environment: Join a collaborative and inclusive workplace culture where your ideas are valued, diversity is celebrated, and teamwork is encouraged 

Community Involvement: Make a positive impact in the community through our volunteer programs, charitable initiatives, and corporate social responsibility efforts 

(and more….!) 

 Our Values 

We act with integrity 

We are curious about the world 

We are stronger together 

We seek to empower 

We find strength in diversity 

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