Senior Business Analyst (Ecommerce)

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay with the Athens office being one of the largest, hosting around 650 employees working from the center of Athens for the rest of the world.

The Role

• With a strategic, data-driven approach and a sharp business mind, you are excited about leading and independently driving new opportunities within our ancillary sales domain. 
• You will find solutions to difficult, complex problems and see them through all the way to the realized business value.
• You will proactively analyze market data, including customer and competitor behavior, to identify critical patterns and formulate high-impact improvement initiatives. 
• You are responsible for driving your initiatives, either by executing AB-tests independently, or specifying requirements and stake-hold development processes towards Product and IT teams. 
• You will have responsibility for one or several ancillary products (e.g. baggages, flexibility products or insurances) together with one or more strategic initiatives. 
• With a passion for sales, you are constantly developing and optimizing the revenue of your products, improving where, when, and at what price to offer them on a global market and throughout the customer sales cycle.
• You will play a critical part in the company's ability to reach the overall earnings and growth targets. 
• You will leverage comprehensive data analysis to generate critical insights, identifying market trends, performance deviations, and strategic revenue opportunities.
• You will spearhead collaboration within cross-functional teams (e.g., E-commerce, Flight ticket sales, and IT development) to ensure seamless execution and optimal revenue realization and customer satisfaction.

Requirements

• A University degree in Economics, Business Administration, Engineering, or similar.
• Ideally between 3-5 years of relevant work experience within Revenue Management, Business Analytics, Sales Optimization or similar.
• Industry experience is a merit but not a requirement
• You have a strong drive as well as the proven ability to drive projects independently and embrace complexity.
• You have a genuine interest in data analysis and are comfortable working with Excel and business intelligence tools
• You have a highly analytical mind and the courage to challenge and redefine established processes.
• You are used to working in an international environment and comfortable working in English.
• You have the ability to communicate complex findings in a concise way.
• You are adept at managing and influencing senior stakeholders across the organization.

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands of affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• We also like to schedule company/department/team activities and events outside the office space!
• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.
  

Why Join Us?

You’ll work on a core product that shapes the travel experience of millions of users worldwide, in a dynamic and evolving industry. You'll work with a passionate team dedicated to excellence, be a key player in shaping our flight content strategy, influence partners, and grow in a supportive environment that values innovation. If you're ready to elevate your career and make a real difference in the world of travel, apply now and become a vital part of our mission to be the best in the business!