Senior Audio-Visual Project Manager

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

 We are seeking a Senior Audio-Visual Project Manager to join our dynamic team. In this role, you will lead the full lifecycle of AV and Collaboration projects—from initiation through to successful delivery—ensuring alignment with scope, budget, and timeline expectations. This position. This role will also work closely with the Program Manager in efforts to continuously improve standards and processes.  

KEY RESPONSIBILITIES:

• Lead end-to-end project management for Audio Visual and Collaboration initiatives, covering planning, execution, monitoring, and closure. 
• Define project objectives, scope, deliverables, and success criteria in collaboration with program manager and stakeholders. 
• Develop detailed project plans, reporting, schedules, identifying key milestones and resource needs. 
• Conduct risk assessments and implement mitigation strategies to ensure project success.
• Manage internal teams, external vendors, and contractors to optimize resource utilization and timely task delivery. 
• Oversee procurement and logistics for equipment, materials, and services. 
• Track project progress and KPIs, providing regular status updates and actionable insights to stakeholders. 
• Facilitate effective communication and collaboration across project teams through meetings, workshops, and reporting. 
• Manage project budgets, monitor expenditures, and ensure accurate financial documentation. 
• Apply and uphold best project management practices, hybrid methodologies, and reporting using Smartsheet, Jira, SharePoint, Fieldwire, and other project tracking tools as applicable. 
• Conduct post-project reviews and lessons learned sessions to drive continuous improvement. 
• Practice compliance with regulatory and safety rules per project location are met.  
• Enforce project governance, change control, and quality assurance protocols. 
• Provide leadership and mentorship to project team members, fostering a high-performance culture. 
• Travel to project sites as required to oversee activities and provide hands-on support. 

ESSENTIAL CRITERIA:

• Minimum of 5 years of hands-on experience in Audio Visual project delivery. 
• Bachelor’s degree and/or AV project field and management experience in lieu of a degree. 
• Experience managing multiple projects simultaneously ranging from 100k to multi-million-dollar projects.
• Experience using construction drawings and schematics, understanding the functionality and infrastructure requirements for building and servicing client spaces with future proofing in mind. 
• Knowledge and hands-on experience of AV technologies including Logi, Neat, Crestron, Cisco, Poly, and Microsoft Teams Rooms. 
• Experience leading teams through the design, scheduling, deployment and commissioning phases of conference rooms, event spaces, digital signage, and other VC type deployments in an enterprise organization. 
• Proven track record of delivering simple to complex projects on time and within budget. 
• Experience managing simple to specialized/complex AV projects in environments such as retail, corporate offices, financial institutions, or large-scale event venues. 
• Strong organizational and time management skills with the ability to manage competing priorities. 
• Proven active listening skills. 
• Drive for continuous improvement to deliver a great experience internally and externally through collaboration and knowledge of how all parties are actively involved in the full project lifecycle. 
• Experience in procurement and vendor management, including contract negotiation and performance oversight. 
• Solid understanding of financial management principles including budgeting and cost tracking. 
• Strong analytical and problem-solving skills with a data-driven approach. 
• Customer-focused mindset with a commitment to service excellence. 
• Excels when working in a team-oriented environment and highly motivated to provide positive experience internally and externally. 
• Adaptability to dynamic environments and evolving project requirements.

DESIRABLE CRITERIA:

• Manage project tasks, verbal & written communication skills, combined with relentless follow-up especially during escalation. 
• Ability to travel domestically and internationally if the projects demand it. 
• Excels when working in a team-oriented environment and highly motivated to provide positive user experience. 
• Exceptional attention to detail with a proven ability to consistently and positively contribute in a fast-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently 
• Strong demonstrated interpersonal and communication skills, a customer-service orientation, and welcoming, helpful attitude. Able and confident to make decisions and be accountable for project deliverables. 
• Manage and build outside vendors relationships while adhering to rigid non-negotiable program standards and safety.  
• Knowledge of construction project workflows and integration with AV systems. 
• Experience working in a global or multi-site project delivery environment. 
• Experience in a hybrid methodology project management environment. 
• Troubleshoot and solve project related issues, removing roadblocks for, team, installation crews, and construction teams. 
• Strong presentation and stakeholder engagement skills, including executive-level reporting. 
• Smartsheet Experience is a bonus 
• CAPM or PMP certification is a bonus
• Certified Technology Specialist (CTS) is a bonus 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

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