Senior Associate, Brand Partnerships Operations

Description: 

The Business of Fashion is seeking a Senior Associate for the Operations team within our Brand Partnerships division. Based in New York, this is a hybrid project and client management role, responsible for supporting the Brand Partnerships execution team to deliver best-in-class content and events for our global partners. With tasks including creation and management of project plans, detailed timelines, client communications and event recaps reports, this opportunity will give you access to a range of experiences by working cross-functionally with teams including the sales, content strategy, events and studio. We are looking for someone who is proactive, detail oriented and solutions focused. The role will report into the Associate Director of Operations, based in London. 

Who Are We? 

The Business of Fashion is recognised around the world for its authoritative, analytical point of view on the global fashion and beauty industries. Our mission: to open, inform and connect the global fashion and beauty industries. 

Serving members in more than 125 countries, The Business of Fashion combines independent, agenda-setting journalism with practical business advice, online learning, career-building tools and immersive events, powering positive change in fashion and the wider world. 

Over time, our pioneering approach has made BoF the fashion industry’s leading source of business intelligence, and one of its most respected and influential voices, simply because you won’t find BoF’s original reporting, analysis and advice anywhere else. The Business of Beauty brings the same kind of agenda-setting coverage to the beauty and wellness space. Today, our talented team of correspondents, editors, analysts, engineers, designers, marketers and more numbers more than 100 people in London, New York, Paris and Milan. 

Commitment to Diversity 

BoF is committed to building a diverse workforce and we are proud to be an Equal Opportunities employer. All applicants and employees receive equal treatment regardless of race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, gender, age, disability, marital or civil partner status, pregnancy or maternity. 

Commitment to Inclusivity 

BoF is committed to building an inclusive environment where everyone can bring their authentic selves to work and reach their full potential within their roles using a growth mindset. We are committed to creating an inclusive culture for our employees globally. 

Commitment to Accessibility

BoF is committed to providing an accessible environment for all applicants throughout any stage of the recruitment process, by removing any barriers to ensure we offer a process that gives all of our applicants an opportunity to shine. 

We will work with you to understand what adjustments you may need in the recruitment process to ensure you are able to perform at your best and we want to create a safe space to support this. Should you require any particular adjustment to be made, please let the Talent Specialist who is managing your application know when you are contacted for an interview, so we can consider how best we can support you with this. 

What we need you to do: 

The Senior Associate of Operations role is an essential player on the Brand Partnerships team and it is a great opportunity for engaged and enthusiastic talent to work across a wide variety of creative projects and global events. 

You will be responsible for: 

• Responsible for supporting the Operations Associate Director with managing 50+ clients and delivering partnership elements across partner content, advertising and global events 
• Support on client communication and management to ensure outstanding partner experience and delivery of project elements 
• Creation of project plans per partner and monitor delivery against the plan to update the client accordingly 
• Working closely with the Operations Manager on maintaining the commercial partnerships calendar and handle any changes required depending on client needs or BoF editorial changes 
• Working closely with the Content Strategy team, responsible for efficiently communicating, managing and monitoring the delivery of projects against agreed plans 
• Successfully coordinate all logistical components on partner projects - securing additional imagery, B-roll, logos etc 
• Support on the operational delivery of BoF’s custom events including partner-branded dinners, executive roundtables, panel discussions, and flagship events in key global markets.
• Ensure all deliverables are on time, on brand, and exceeding client expectations through rigorous attention to detail and proactive project management.
• Responsible for the development of partnership summary reports and detailed recaps - high proficiency with Google suite,  Keynote, Adobe, PowerPoint is essential 
• Oversee advertising assets and campaign management for all advertising clients 
• Build strong and trusting relationships with both internal stakeholders and day-to-day clients. Guide internal teams and clients, be aware of the process and be a great partner 
• Build strong, professional and collaborative relationships with other teams, acting as a buffer for the creative teams where helpful, and championing Brand Partnership clients in every interaction 
• Promote a culture of excellence through your outstanding project management skills and attention to detail 

Who you are: 

You have the following attributes that will set you up for success:

• Experience in a project management role 
• Outstanding verbal and written communication skills 
• Exceptional organisational skills with a deep understanding of timelines, milestones, and resource allocation
• Detail orientated. Provide everyone around you (both internal team and clients) reassurance that you’re in control of your projects and delivering excellent service 
• Remain calm and professional in a fast-moving environment, while maintaining a positive and proactive attitude 
• Focus on problem-solving at all times, fostering great relationships around the business to enable swift resolutions 
• Knowledge of and sensitivity to various creative processes including graphic design, AV production, written content 
• Sensitivity to nuance around the types of content we produce and the variety of approaches or sign-offs those might require 
• Proactive and always going above and beyond, never assuming it’s someone else’s responsibility, keeping everyone around you well informed to keep things moving forward. 
• Proficiency in Google Products, Keynote and/or Adobe Suite a must

You’ll know you’re successful when… 

• Global partnerships are delivered at the highest standard of excellence and seamlessly integrated across the business 
• You have developed trusting and productive relationships with both our global client base and key internal members of the BoF team 
• Our global partners go to you as their trusted BoF contact and resource