The Lead SME / Senior Analyst will serve as the functional expert across VMS & WFM and integrations with LMS translating business needs into system capabilities and ensuring solutions are scalable and aligned with operational requirements.
In this role, you will:
Define business processes, functional requirements, and target-state capabilities across workforce platforms.
Partner with Ops, HRIS, and other stakeholders to ensure alignment and adoption.
Conduct capability mapping and gap analysis.
Support tool configuration decisions and functional design validation.
Define test scenarios, participate in UAT, and validate end-to-end solutions.
Provide recommendations for process improvements and scalability.
Qualifications
7+ years of experience in workforce management, learning management, or vendor management systems.
Direct experience implementing Kronos / UKG
Strong understanding of workforce scheduling, labor rules, and compliance.
Experience in greenfield or large-scale transformation initiatives.
Excellent analytical and communication skills.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to
[email protected] or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
