We’re looking for an enthusiastic, conscientious Senior Account Manager (or an experienced Account Manager, ready to step up to new responsibilities) with great people skills, who is keen to build a career in a friendly, fun and dynamic agency. Someone who is fundamentally passionate about client services and delivering a high standard of work, and itching with curiosity about how client businesses (and agencies) grow.
You need to have the right character, diligence and can-do approach to build strong relationships both internally and externally. With a high-level of organisational skills and a solution-orientated approach to delivery, you will need to be confident to independently lead multi-channel deliverables, with a particular focus on CRM and social media.
You will be the source of truth for agency and clients when it comes to internal and external meeting preparation, note taking, actions to follow up and resource management, supporting the team to ensure we’re always looking ahead. With the support of your line manager you will be responsible for building project plans, booking creative resource and managing budgets.
You will be the go-to point across each project you manage, this will include: taking briefs from the client and managing their expectations; organising kick offs internally; writing the brief; briefing the Creative department; ensuring all departments are managed and kept in the loop; delivering the campaign on time and on budget and retaining the client’s innate trust in you.
This is a hybrid role which for us means a mix of working from our office in Soho, London, and from home.
Requirements
Benefits
This is us…
The TMW story is born out of the many successes we’ve created for our clients over the past 30 years, and now encompasses offices in London and Bristol with clients all over the world.
We create ideas that move people.
We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity to make it all happen.
TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.
What we value…
Together, we put people first and believe our values make us who we are.
Give a Damn: We care about each other, our clients and our work. And this shines through everything we do.
Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better.
Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.
Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us.
What we give…
A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.
Here’s a snapshot of just some of the benefits you can enjoy as part of the team.
We have a calendar of social and charity events throughout the year, there’s always something going on.
Join us and join in. We make noise. We laugh. We share. We welcome new ideas and new people – including you.
Sound good? If you think you tick all the boxes, please send your CV and tell us why you should join the team.
As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.
By submitting your CV, you consent to our Candidate Privacy Policy which can be seen in full at https://www.tmwunlimited.com/media/1392/tmw-gdpr-candidate-privacy-notice.pdf If you would prefer us not to store your details or contact you please let us know.
Thinking of joining us? Who we areThe TMW story is born out of the many successes we’ve created for our clients over the past 30 years, and now encompasses offices in London, Bristol and Reading, with clients all over the world. Together, we put people first and believe our values make us who we are. OUR VALUESGive a damnWe care about each other, our clients and our work. And this shines through everything we do.Be braveWe believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better.Stay curiousWe actively seek out the new and the unusual, finding inspiration everywhere in the world around us.Take prideWe are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us.
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Senior Account Manager Q&A's