Senior Account Manager

Who we are:

Welcome to The Marketing Practice. We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. 

We thrive on identifying, recruiting, and nurturing talents and you're next on our list! We trust you to manage your own time, we help you amplify your skills and create a career that not only defines success but reflects the genuine joy of mastering your craft.  

What we are looking for:

We’re looking for a bright, enthusiastic Senior Account Manager, who is passionate about B2B marketing, to work within our Client Success & Delivery team. You’ll excel at developing and delivering successful marketing campaigns based on client/business objectives and recommending innovative marketing solutions to specific business challenges. As a Senior Account Manager, you’ll be busy building and maintaining exceptional day-to-day relationships with your clients, developing a deep understanding of their objectives, and suggesting marketing solutions with a real ‘wow-factor’ in order to meet them. You’ll have excellent project management skills and be able to execute multi-channel projects to budget and within timeframe.

What you will do:

Client Management and Development

• Responsible for building and maintaining strong client relationships, articulating marketing thinking and managing client expectations.
• Compiling content for and leading regular client calls and meetings (25%)

Program Management

• Planning and executing campaigns: writing and reviewing briefs, liaising with the virtual team to ensure successful and timely delivery of projects and campaigns (15%)
• Reviewing and critically appraising content, design, and planning work from a B2B marketing and client proposition perspective (15%)
• Reviewing campaign results to measure success and outcomes of campaign activities

Commercial Management

• Developing commercially scopes of work and estimates for marketing programs
• Develop accurate weekly forecasts, cognoscente of program timeline and thus time/cost to complete, to ensure we are on track from a delivery perspective, as well as ensuring account stability and profitability (15%)

Team Management and Development

• Monitoring and guiding other members of the team, delegating tasks, reviewing and feeding back, supporting and coaching. (15%)

New Business Development

• Recognising new areas and opportunities within the Client account where we could support, and developing proposals with input from the virtual team (5%)
• Developing and reviewing estimates for projects of varying scale (5%)

Sales & Marketing Strategy

• Providing value add suggestions and tactical recommendations to both clients and internal departments, in order to continually optimise activity and quality of outcome (5%)

Requirements

Who you are

• Comprehensive knowledge in time management: juggling multiple campaigns and clients to deliver projects on budget and on time
• Highly developed interpersonal and relationship management skills in order to gain trust with established clients and maintain high client satisfaction
• Able to coordinate multiple teams with effective communication (both verbal and written)
• Able to take the lead in meetings and conference calls with clients, as well as internal briefings and review meetings
• Solution-oriented, with a logical approach to work and a very high attention to detail
• Operational understanding of various types of B2B marketing campaigns
• A good understanding of the ICT marketplace, key vendors and value propositions is preferable
• Able to learn quickly, interrogate and assimilate complex information

What you will need

• At least 3 years’ experience working agency and/or client-side within a similar role
• Evidence of developing and delivering successful marketing campaigns in response to complex business challenges
• Experience in managing key client and partner relationships and comfortable communicating at the Manager and Director level, both internally and externally

Benefits

What we offer in return

• Plentiful paid time off: Each employee has the freedom to choose how long they want to be away from work. We recommend at least 20 days of PTO, so employees can fully rest and avoid burnout. Typically, we see employees take anywhere from 25-30 days of PTO.
• Holiday shutdown (December 26th - 29th): As the whole company shuts down for a few days, you can celebrate the holidays with loved ones.
• Sick leave (15 days annually): Illnesses are taken seriously at The Marketing Practice. We provide 15 days of sick leave so employees can take their time to make a full recovery before returning to work.
• Parental leave:
• Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay
• Secondary caregiver: 12 weeks full pay
• Access to Unmind: Our well-being platform, including access to therapists and coaches
• We aim to give back: Our charitable foundation is helping eight girls in Cambodia go to school, and we often hold charity events.  

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown that some individuals are less likely to apply for jobs unless they meet every qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.