Senior Account Manager

The merger of SOFTONE and ENTERSOFT has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

For more information, visit:
🌐 www.softone.gr
🌐 www.entersoft.gr

Your Role

We are looking for an experienced Senior Account Manager with a strong background in software solutions and enterprise account management. In this role, you will be responsible for managing key client relationships, driving business growth, and ensuring customer success through tailored software solutions.

Your contribution to the success of the team

• Manage and grow a portfolio of enterprise clients, ensuring the successful adoption and optimization of CRM & SFA solutions.
• Develop and execute strategic account plans to maximize revenue, client satisfaction, and retention.
• Act as a trusted advisor, providing insights and best practices on CRM strategy, sales automation, and digital transformation.
• Lead contract negotiations and drive new business opportunities.
• Collaborate with internal teams (Sales, Product, and Customer Success) to enhance client experience and solution adoption.
• Provide insights on market trends and client feedback to improve our offerings.

Your Qualifications & Competencies

• 7+ years of experience in account management, CRM consulting, or sales automation solutions.
• Bachelor’s degree in Business, Marketing, IT, or a related field (MBA is a plus).
• Proven track record of managing enterprise accounts and exceeding revenue targets.
• Deep understanding of CRM platforms & Sales Force Automation (SFA).
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work cross-functionally and drive client success.

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services