Senior Account Manager

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

**Must reside in Ohio for consideration**

About the Role

As a Senior Account Manager, you'll lead a portfolio of high-value clients, acting as a trusted advisor and strategic partner. You’ll use data-driven insights to proactively manage account health, strengthen client relationships, and drive both retention and growth. Focused on fully-insured and self-funded (ASO) plans, you'll play a key role in improving processes, shaping strategy, and elevating the overall client experience. This role includes regular travel across Ohio to support and engage with clients.

What You’ll Do

• Own and manage a portfolio of key accounts, building strong, long-term client relationships focused on retention and growth
• Monitor performance using data tools and analytics, surfacing trends and risks to drive proactive engagement
• Create and deliver compelling, insight-driven performance reports tailored to client priorities
• Lead renewals and negotiations, particularly for self-funded/ASO clients, aligning on value and business goals
• Identify and implement process improvements to enhance client experience and internal efficiency
• Travel across Ohio for in-person client meetings, education sessions, and strategic check-ins
• Partner cross-functionally to resolve issues, support implementations, and deliver a seamless client experience
• Mentor junior team members on best practices and data-informed account management
• Champion innovation and operational excellence within a high-growth, evolving team

What You'll Bring

• 5+ years of experience in account management within health insurance or employee benefits, including strong exposure to ASO/self-funded plans
• Proficiency with data analytics platforms (e.g., CRM tools, Tableau) to assess performance and inform client strategy
• Clear, confident communication skills with the ability to present complex data in a client-friendly way
• A track record of driving process improvements and implementing new workflows
• Bachelor’s degree in Business, Healthcare Administration, or related field
• Consultative approach with strong negotiation and relationship-building skills
• Self-starter with a proactive mindset, strong ownership, and problem-solving abilities
• Comfortable working in a fast-paced environment and managing multiple priorities
• Valid Ohio State Health and Life insurance license (required)
• Willingness to travel throughout Ohio for client engagement

What You'll Get

• Competitive salary, bonus opportunity, and equity package 
• Comprehensive Medical, Dental, and Vision benefits 
• A 401k retirement plan 
• Paid vacation and company holidays 
• Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.