Senior Account Manager

About The Role

We are seeking a dynamic Senior Account Manager to join our diverse and inclusive team, reporting directly to the Key Account Manager. In this pivotal role, you will be responsible for cultivating and sustaining strategic, long-term partnerships with our most valued client companies from across Indonesia's diverse business landscape. Your expertise will be essential in proactively identifying and addressing client needs, providing comprehensive support to resolve challenges, and ensuring exceptional service delivery that drives mutual success. This position offers an exciting opportunity to make a significant impact while working with Indonesia's leading online job platform, where your relationship-building skills, cultural competency, and strategic thinking will directly contribute to both client satisfaction and business growth in our multicultural marketplace.

What You'll Be Doing

• Serve as a Strategic Partner: Act as the primary "trusted advisor" and champion for your assigned client portfolio, becoming their go-to expert for all recruitment and talent acquisition needs while ensuring inclusive hiring practices are promoted
• Cultivate Exceptional Client Relationships: Proactively build and nurture strong, collaborative partnerships that drive mutual success and long-term value creation, ensuring sensitivity to diverse cultural contexts and business practices across Indonesia's varied regions
• Maintain Active Client Engagement: Conduct regular client visits and touchpoints across diverse geographic locations and cultural contexts, ensuring relationships are strengthened while demonstrating commitment to staying closely connected to their evolving business needs
• Deliver Market Intelligence: Research and analyze industry trends, market developments, and competitive landscapes, ensuring valuable insights help clients make informed hiring decisions, overcome recruitment challenges, and build diverse, inclusive teams
• Expand Strategic Influence: Identify and cultivate relationships with key decision-makers and stakeholders from diverse backgrounds within client organizations, ensuring broader influence and deeper partnership opportunities
• Drive Revenue Growth: Actively identify cross-selling and up-selling opportunities while implementing competitive strategies, ensuring clients of all sizes and sectors are served effectively to maintain JobStreet's market leadership position
• Exceed Performance Targets: Consistently meet and surpass sales revenue objectives through effective account management, ensuring successful contract renewals and second product adoptions across a varied client portfolio

We welcome applications from candidates of all backgrounds, ensuring the following requirements are met:

• Bachelor's degree from any major (ensuring diverse educational backgrounds and experiences are valued)
• Minimum 5+ years of professional experience, with at least 3+ years in Sales, Business Development, or Account Management, ensuring experience across various industries and company sizes
• Proven track record of successfully managing relationships with major corporations across Indonesia's diverse business ecosystem, ensuring inclusive client engagement
• Excellent cross-cultural communication, presentation, and networking skills, ensuring ability to engage stakeholders at all levels and from various cultural backgrounds
• Strong capability in developing culturally appropriate, high-quality proposals, reports, and professional communications, ensuring resonance with diverse audiences
• Solid understanding of market research techniques, data analysis, and statistical analysis, ensuring awareness of regional market variations
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with technology tools and platforms, ensuring adaptability to various business environments
• Professional fluency in both English and Bahasa Indonesia, ensuring effective communication; additional regional languages are highly valued
• Demonstrated ability to think strategically while executing hands-on account management activities, ensuring success in Indonesia's multicultural business environment

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.