Senior Account Manager

At Quantcast, we don't just build advertising technology, we revolutionize how it works. Our AI-powered Demand Side Platform (DSP) connects the world's most ambitious marketers with their ideal audiences across the open internet, delivering results that actually move the needle. Since 2006, we've been the industry's trailblazer, launching the first AI-powered measurement platform for publishers and the first AI-driven DSP. Our AI doesn't just optimize—it delivers the measurable outcomes that matter most to our clients, giving them the competitive edge they need in a crowded marketplace. Ready to join the team that's defining the future of digital advertising? We're hiring a Senior Account Manager to work in our Commercial team in Sydney. In this role, you will manage and grow the relationships of the sales team’s key accounts across our managed services and self-serve clients. The book of business is primarily in New South Wales . This is a client facing role, we're looking for someone who is confident navigating commercial conversations with decision makers and understands the programmatic landscape. About you:

Have at least 5+ years client facing account management and operations experience in digital/programmatic media

You thrive in a dynamic and fast-paced environment where you roll up your sleeves and get into the weeds of campaign strategies and executions

Strategic thinking always looking to create opportunities for both clients and Quantcast

Enjoy technical troubleshooting, e.g. pixel implementation and identifying solutions for your client's needs and have experience making recommendations to clients in order to get the biggest bang for their buck

Passionate about programmatic media and would love exposure to a plethora of clients (agencies and direct) across Australia.

Keen to grow and develop your presentation skills and are comfortable with public speaking and facilitating meaningful conversations with external clients

Have proven experience working with campaign reporting and analytics

What you'll be doing:

You will lead as the main point of contact for servicing clients within your patch allocation. This involves maintaining end-to-end campaign management, which includes the full suite of campaign delivery, troubleshooting, reporting, optimisations and recommendations whilst solving our client's biggest business problems.

Develop an account strategy that will maximize the amount of advertiser spend with Quantcast and drive long-term retainer relationships with your clients.

Drive the on-boarding process of new accounts on both managed services and self-serve

Consult with clients to understand their business and brand objectives, and develop best-practice campaign setup solutions and data-driven analysis to get them where they want to be.

Work closely with internal teams (Sales, Technical Operations Support and Engineering) in ensuring that campaigns are set up for success and are in alignment with internal service level agreements.

Act as a pivotal resource for platform support for both internal and external customers, troubleshooting and working with our technical specialists to resolve any technical issues they may encounter

Bonus Points:

Modifying SQL to be able to pull the data needed in order to solve problems

Advanced understanding and proven familiarity with troubleshooting Ad-Servers / Integrations and Tag Implemented platforms