Senior Account Manager (m,f,x)

München , Germany
Full-Time

Do you excel in managing high-value partnerships and delivering exceptional business results? Are you passionate about driving strategic growth and mentoring others in a collaborative environment? Join our SMB Account Management Team and take on a leadership role in one of Europe’s fastest-growing companies, shaping how we empower local communities in South Germany.

As a Senior Account Manager, you will lead the strategy and execution for a portfolio of Wolt's most critical restaurant partners. Beyond individual performance, you’ll be a trusted advisor and role model within the team, driving best practices and mentoring junior team members.

In this role, you’ll influence Wolt’s broader strategy by working closely with cross-functional teams, including Marketing, Product, Operations, and Leadership. This position is ideal for someone who enjoys working at a strategic level, building deep relationships, and making a tangible impact.
 

You’re excited about this opportunity because you will…

  • Drive strategy for key restaurant partners: Develop and execute growth plans, leveraging analytics to maximize mutual success.

  • Lead and mentor: Act as a trusted advisor to restaurant partners and a mentor to junior Account Managers, fostering their development.

  • Analyze complex data to deliver insights: Provide data-driven recommendations to improve partner performance and optimize strategies.

  • Champion Wolt’s services and innovations: Drive adoption of new products, features, and campaigns across your portfolio.

  • Collaborate at all levels: Work with Senior Leadership and cross-functional teams to align strategies and deliver results.

  • Research and innovate: Stay ahead of market trends and propose initiatives to enhance Wolt’s value proposition.

  • Fluent in German, conversational in English

  • 4+ years of experience in Account Management, Sales, or Consulting, with a track record of managing high-value partnerships

  • Exceptional analytical and strategic thinking skills

  • Proven ability to mentor and influence others, driving team-wide best practices

  • Strong interpersonal skills and the ability to work effectively with cross-functional stakeholders

  • Advanced knowledge of analytics tools (Looker, Excel/Google Sheets)

  • Deep understanding of Wolt’s business model or experience in the Food and Beverage or Hospitality sectors is a plus

Ready to make an impact? Join us and help shape the future of Wolt in South Germany!

What we offer

  • A centrally located office in Munich, next to S-Bahn

  • Independent work in a high-trust, dynamic, and diverse team

  • A fast-growing tech company with endless learning opportunities and career growth potential

  • Competitive salary and benefits, including a discount on Wolt orders

  • Modern work equipment and office perks (snacks, fruits, coffee, etc.)

  • Flexible working hours, 30 days of paid vacation, and work-from-home days

  • Deutschland ticket subsidy and Urban Sports Club membership discount

  • Quarterly team events and regular opportunities to visit our Berlin head office

About WoltAt Wolt, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from couriers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.Wolt is part of DoorDash (NASDAQ:DASH) and was founded in 2014 in Helsinki. With its 7,000 employees, Wolt makes it incredibly easy to get your favorite restaurants and stores delivered to you. Wolt operates in 27 countries and 200+ cities across the EU and Middle East, enabling our users to order food and other things from 50,000 restaurants and stores, delivered by one of our 100,000 delivery partners. In May of 2022, Wolt was acquired by DoorDash. Founded in 2013, DoorDash is the largest on-demand local delivery platform in the United States. We currently connect over 20,000,000 customers each month in more than 7,000 cities with more than 500,000 local businesses and restaurants. We deliver almost everything: delicious food from restaurants, grocery products, alcohol, convenience items, flowers, pet food and other retail categories like home or electronics. We operate in the United States, Canada, Australia, and New Zealand...and with Wolt, now in 27 new markets across the EU and Middle East too!

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