Senior Account Manager (m/f/d) - Remote (Germany)

Empower businesses to succeed! Sastrify is building the future of software management. Our AI-powered platform helps IT, Procurement, and Finance teams discover, acquire, and optimize their software landscape.

Launched in 2020 and backed by leading venture capital investors like FirstMark (who also supported Airbnb, Shopify, and Pinterest), we already serve hundreds of clients globally, including forward-thinking tech leaders such as TeamViewer, sennder, tonies, and On. Joining Sastrify means being part of a fast-paced, forward-thinking team where your work will make a real difference.

As a Senior Account Manager at Sastrify, you are a lead architect of our customers' long-term success and a key driver of our commercial engine. This is a high-stakes opportunity to act as a primary commercial partner for some of the most innovative enterprise companies in the world. While traditional Account Manager roles focus on retention, Sastrify offers a steep learning curve at the intersection of Finance, IT, and high-level commercial strategy. You will gain deep exposure to complex SaaS ecosystems, refining C-level relationship skills and commercial expertise that few other positions can offer.

Your mission is impactful, strategic growth: leading the full account lifecycle for our most complex customers, identifying high-value revenue potential, and ensuring our partners realize the maximum value from the Sastrify ecosystem.

You’ll be working closely with Sven Lackinger, our CEO and Co-Founder.

What you’ll do as our Senior Account Manager (m/f/d)

• Lead Strategic Enterprise Portfolios: Independently oversee our most complex and high-value accounts, developing sophisticated growth strategies tailored to their unique business goals.
• Master Commercial Negotiations: Own and lead high-stakes contract renewals and expansions, navigating complex procurement and legal landscapes to maximize Net Revenue Retention (NRR).
• Strategic C-Level Partnership: Act as a trusted advisor to CFOs, CTOs, and VPs of Procurement, conducting high-impact Executive Business Reviews (EBRs) that demonstrate ROI and long-term value.
• Scale the AM Playbook: Proactively identify opportunities to improve our internal processes and contribute to the evolution of our Account Management strategy.
• Drive Advanced Product Adoption: Partner with customers to integrate Sastrify into their core business workflows, helping them navigate the transition to secure, AI-driven software management.
• Strategic Product Influence: Act as a key stakeholder for our Product team, distilling complex customer needs into actionable insights that shape our future roadmap.
• Monitor & Mitigate Risk: Use data-driven KPIs to proactively identify churn risks in high-value accounts, developing and executing turnaround plans with precision.

Requirements

• You have a university degree in Business Administration, Economics, IT, or a related field.
• You bring 5-6+ years of experience in Account Management, Sales, or Customer Success, with a proven track record in the B2B SaaS enterprise space.
• You are a Closer: You have extensive experience managing the full commercial lifecycle and a history of consistently exceeding expansion and renewal targets.
• You are a Strategic Thinker: You can navigate complex, multi-stakeholder environments and are comfortable negotiating with C-level executives at global organizations.
• You are a proactive professional who brings innovative ideas to the table and enjoys sharing best practices with the wider team.
• You possess outstanding oral and written communication skills in both German and English.
• This is a Remote position based anywhere in Germany.

Benefits

• Build strong technical and market expertise in the high-growing SaaS market.
• Full responsibility from day one.
• Work with our amazing international team (we have Sastronauts from 15+ different nationalities).
• 30 days of vacation.
• Flexible working hours.
• Learning budget.
• State-of-the-art equipment and equipment budget.
• In-person Gatherings.

Application Process

• Interview with Talent Acquisition Manager
• Interview with the Hiring Manager
• Panel Interview and a Test Case
• Reference Check
  

The talent Acquisition Manager for this role is Frieda Möcker. Feel free to reach out to her with any questions!

As an equal employment opportunity employer, Sastrify is committed to promoting an inclusive work environment. We want all of our employees to feel valued, appreciated, and free to be who they are at work, regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.