Senior Account Manager

TLDR

Act as the main contact for Credit Insurance and Services, managing client relationships and driving portfolio renewals while ensuring compliance and timely solutions.

MISSION:

Be a key contact for Credit Insurance and Services solutions between clients, brokers and Coface internal functions, responsible for renewing portfolio of accounts.

MAIN RESPONSIBILITIES:

  • Manage strategic relationships with clients and brokers, ensuring compliance and providing product/service information
  • Resolve client issues and complaints, coordinating with internal departments for timely solutions
  • Handle contract renewals, pricing negotiations, and derogation requests as needed
  • Execute and improve commercial team processes, providing input to management for development
  • Prepare analytical reports and presentations for clients and internal stakeholders
  • Attract potential customers by answering inquiries and suggesting additional products/services
  • University degree in Business Studies or related field with 5+ years' experience in business development/account management, preferably in financial/insurance industry
  • Excellent communication and interpersonal skills, with proficiency in written and spoken English
  • Broad understanding of key markets, their conditions, and competitor specifics
  • Strong analytical and presentation skills, able to convey complex commercial situations to management
  • Proficient in Microsoft Office applications and comfortable with digital tools
  • Flexible workplace with hybrid work options
  • Opportunities to learn - budget every year for training, languages platform, e-learning platform, dedicated development program
  • Career opportunities: to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Competitive and stable monthly remuneration
  • Regular and interesting team building activities
  • Exciting Employee Benefits
  • Engaging high performance work culture

Benefits

Flexible Work Hours

Flexible workplace with hybrid work options

Learning Budget

budget every year for training, languages platform, e-learning platform, dedicated development program

High performance work culture

Engaging high performance work culture

Coface provides global credit insurance solutions that empower businesses to manage credit risks and optimize financial decisions. With a century of expertise, we offer a comprehensive suite of services, including trade credit insurance, debt collection, and business information, ensuring our clients can navigate the complexities of international trade confidently.

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