Senior Account Executive - SLED

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.  Notice of E-Verify Participation: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Right to Work Notice: If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way. Neither should the place you were born or another aspect of your national origin. A part of U.S. immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. You can read this law at 8 U.S.C. § 1324b. The Immigrant and Employee Rights Section (IER) may be able to help if an employer treats you unfairly in violation of this law. The law that IER enforces is 8 U.S.C. § 1324b. The regulations for this law are at 28 C.F.R. Part 44. Call IER if an employer: Does not hire you or fires you because of your national origin or citizenship status (this may violate a part of the law at 8 U.S.C. § 1324b(a)(1)) Treats you unfairly while checking your right to work in the U.S., including while completing the Form I-9 or using E-Verify (this may violate the law at 8 U.S.C. § 1324b(a)(1) or (a)(6)) Retaliates against you because you are speaking up for your right to work as protected by this law (the law prohibits retaliation at 8 U.S.C. § 1324b(a)(5))  The Senior Account Executive - SLED is responsible for growing ServiceNow implementation and managed services business across State, Local, and Education (SLED) customers, with a primary focus on the State of California. This role is ideal for a seasoned public-sector sales professional who understands government procurement, long sales cycles, and complex enterprise deals—and who can position ServiceNow as a transformational platform for digital government. You’ll own strategic accounts, lead large pursuits end-to-end, and work closely with ServiceNow and internal delivery teams to drive long-term growth. What you will do:

Own and grow a multi-million-dollar territory across California state agencies, counties, cities, and special districts

Develop and execute account strategies aligned to agency priorities, funding models, and digital transformation goals

Lead the full sales lifecycle: prospecting, qualification, opportunity development, RFP response, negotiation, contract award, and expansion

Consistently meet or exceed bookings, revenue, and pipeline targets

Navigate State and Local Government procurement processes, including RFPs, RFQs, and compliance requirements

Leverage state and cooperative contracting vehicles, including: California State contracts (e.g., CMAS, multiple-award and departmental contracts), NASPO ValuePoint, and Cooperative agreements such as OMNIA, Sourcewell, and GSA (where applicable)

Partner with legal, contracts, and compliance teams to ensure accurate, timely submissions

Guide customers on procurement strategy to accelerate purchasing while staying compliant

Build trusted relationships with ServiceNow field sales, solution consultants, partner managers, and leadership

Align pursuits to ServiceNow’s SLED and California go-to-market strategy

Co-sell implementation and managed services alongside ServiceNow license sales

Stay current on ServiceNow products, roadmap, and public-sector use cases

Develop executive-level relationships with CIOs, CTOs, CISOs, CHROs, and agency leadership

Act as a trusted advisor, translating agency challenges into ServiceNow-based solutions

Drive long-term account growth through expansions, renewals, and managed services

Ensure a smooth handoff to delivery while maintaining ongoing executive engagement

Serve as a subject matter expert in digital government and ServiceNow workflows

Represent the company at government technology conferences and ServiceNow events

Provide market insight on California and SLED trends, funding cycles, and competitive landscape

Contribute to public-sector go-to-market strategy, offerings, and messaging

Qualifications and Skills:

10+ years of enterprise technology sales experience, including significant State and Local Government sales

5+ years selling ServiceNow implementation, consulting, or managed services (or similar enterprise platforms)

Proven success closing large, complex, multi-year public-sector deals

Hands-on experience with California State procurement environments

Deep understanding of government contracting vehicles and cooperative purchasing models

Strong knowledge of the ServiceNow platform (ITSM, ITOM, HRSD, CSM, SecOps, custom workflows, etc.)

Ability to manage long, complex sales cycles with multiple stakeholders

Excellent communication skills, including RFP leadership and executive presentations

Strong financial and deal-structuring acumen

Established relationships within California State or Local Government preferred

Existing ServiceNow field and partner relationships highly desirable

Strong network across the SLED technology ecosystem

Preferred Qualifications:

Experience working for a ServiceNow Elite or Premier Partner

Background in selling enterprise SaaS, digital workflow, or IT modernization solutions into the government

Familiarity with California budget cycles, funding mechanisms, and legislative drivers

Bachelor’s degree or equivalent experience (MBA or MPA a plus)