Senior Account Director - Western Canada

Do you want to join a creative, passionate, and fast-paced team in the automotive marketing and technology space? At Leadbox, we value personal and professional growth, true teamwork, and celebrating wins—while still pushing ourselves and our partners to achieve even more. If that sounds like your kind of environment, keep reading.

About Leadbox

We believe in lifelong clients—partners who choose to work with us month after month and year after year because we consistently deliver exceptional, easy-to-understand results. Our success is built on three core pillars: Our People, Our Clients, and Car Buyers.

We are analytical artists who help automotive dealers sell more vehicles by continuously improving marketing performance and using local data to guide smart decisions. At Leadbox, our Dealer Partners’ best month becomes our new baseline.

About the Role

Leadbox is seeking an experienced Senior Account Director (we call them Senior Dealer Success Manager at Leadbox) with a strong background in automotive retail, dealership websites, and digital advertising. You are a top performer who is viewed by your clients as a trusted strategic partner—not just a vendor. You bring confidence, curiosity, and leadership to every interaction, and your colleagues enjoy learning alongside you.  In this senior role, you will own the health, growth, and long-term success of a portfolio of dealership partners. You will blend strategy with execution, lead meaningful business conversations, and ensure our dealers are getting measurable value from their digital marketing and website investments.  This role includes quarterly in-person dealership visits to strengthen relationships, review performance, and identify growth opportunities.

Who You Are

• You are relentlessly curious and always looking to grow and improve
• You are service-oriented and take pride in delivering exceptional work
• You see challenges as opportunities, not obstacles
• You value teamwork and understand your impact on the broader organization
• You keep your word and hold yourself accountable
• You bring optimism, professionalism, and calm leadership to your role

Key Responsibilities

Client Strategy & Relationship Management

• Develop deep, trusted relationships with dealership owners, GMs, and senior leadership
• Act as a strategic advisor to your dealer partners, helping them connect marketing performance to real business outcomes
• Lead monthly and quarterly business reviews, including in-person quarterly dealership visits
• Identify opportunities to expand existing accounts through additional products, services, and strategic initiatives
• Encourage referrals by delivering consistently high-value, white-glove service
  
  

Digital Advertising Leadership

• Own the strategic oversight of dealer digital advertising programs, including:
  • Search (Google Ads, OEM programs)
  • Programmatic and display advertising
  • Paid social (Meta, TikTok, and emerging platforms)
  • Inventory-based and performance-driven ad products
• Ensure campaigns are aligned with dealer objectives, inventory levels, and market conditions
• Analyze performance data and translate insights into clear, actionable recommendations
• Collaborate with internal advertising specialists to optimize results and maintain accountability

Website & Digital Presence Management

• Oversee dealership website performance, UX, and merchandising strategy
• Ensure accuracy and consistency of:
  • Inventory feeds and merchandising rules
  • Promotions, OEM incentives, and compliance requirements
  • SEO fundamentals, content strategy, and conversion paths
• Proactively identify website optimization opportunities that improve lead quality and conversion rates
• Advocate for best practices in modern automotive website design and performance

Internal Leadership & Collaboration

• Partner closely with Sales, Creative, Technical, and Onboarding teams
• Coach and support Account Managers and junior team members
• Maintain high operational standards and service levels across your portfolio
  Consider Leadbox’s three core pillars in all decision-making
  
  

Basic Requirements

• 5+ years of experience in digital advertising and account management
• Direct experience working with automotive dealers and dealer groups
• Strong knowledge of digital marketing platforms, analytics, and performance measurement
• Proven ability to lead strategic conversations with senior dealership stakeholders
• Bachelor’s degree or college diploma (marketing, business, or sales an asset)
• Excellent written and verbal communication skills in English (French is an asset)
• Highly proficient with modern business software and CRM tools
• Experience working from a home office environment
• Valid driver’s license and access to a reliable vehicle
• Ability to travel locally and regionally for quarterly dealership visits

Our Promise to You

• A supportive, high-performing team and inclusive culture
• Meaningful onboarding, training, and ongoing coaching
• Regular company-wide learning and development sessions
• Highly competitive salary, commission structure, and health & dental benefits
• 15 vacation days plus 5 flex days annually for all full-time team members
• The tools, autonomy, and support you need to succeed and grow

Diversity & Inclusion

Leadbox is a diverse and inclusive organization. We are committed to creating an environment where every team member—regardless of background—can do their best work. When people feel respected and included, innovation and performance thrive.

We are Analytical Artists. We are Leadbox.

While we appreciate all applications, only those selected for an interview will be contacted.

This posting represents a current vacancy.  Applications for this role are reviewed and assessed by human recruiters and hiring managers. No artificial intelligence tools are used in the screening or selection process.