Senior Account & Ad Operations

Job Description

• Campaign setup: Implement advertising campaigns effectively and efficiently on operational platforms, ensuring they meet all specifications.

• Campaign monitoring and optimisation: Regularly and thoroughly track campaign performance, making necessary adjustments to optimise results in line with client objectives.

• Technical support to the Client Success team: Provide quantitative and qualitative data to the client success team, assisting in the correct interpretation of metrics and issue resolution.

• Technical troubleshooting: Identify and resolve issues related to campaign delivery and performance, coordinating with relevant internal teams as needed, following established protocols.

• Innovation and testing: Explore new platform features to optimise campaign delivery.

• Implementation and promotion of Operational Excellence: Ensure the adoption of best practices related to processes and tools (both internal and external) as defined by the operational excellence team, guaranteeing consistency and scalability.

• Have + 4 years of experience as an account manager or client success manager in the digital advertising industry.

• Have worked with international brands or big clients that require tight deadlines and clear processes.

• Are familiar with platforms like Xandr, Display & Video 360, SmartRTB+...

• Know about programmatic campaigns and PMPs creation.

• Have experience with reporting tools (Ad Servers, Google Analytics, Turnillo, Redash, etc).

• Are data-centred and are used to work and process data with Excel/spreadsheets, or other data tools, using formulas and dynamic tables.

• High level of English.