About the Team
At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.
As a Seller Operations Professional, you will own the end-to-end operational relationship with our partners, ensuring every order reaches the customer on time. You will bridge the gap between sellers and internal units to streamline product procurement and lead on-site training to elevate service standards. By monitoring "On Time In Full" (OTIF) metrics and spearheading quality improvement projects, you will play a critical role in scaling our operational excellence and establishing robust processes as we expand into new markets.
Responsibilities
Coordinate with the sellers to assure orders arrive to customer within the deadline.
Coordinate with sellers and other units for product procurement.
Communicate well with sellers and coordinate all operational processes.
Visiting and training seller's site operations.
Prepare operational quality metrics reports ( "on time in full" order management).
Follow up seller operation quality improvement points & leading projects.
Coordinate and create operational processes for new countries.
Expected Qualifications
Bachelor’s degree from reputable universities.
At least 3 years of experience, supplier management.
Good command of MS Office, (especially excel knowledge).
Good team player with strong communication skills.
Critical thinker, Data-oriented mindset with strong problem-solving skills.
Good team player with strong communication skills.
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
