Security Officer

Brighton and Hove , United Kingdom
full-time

AI overview

Ensure the safety and welfare of the public at Churchill Square Shopping Centre while promoting a positive shopping experience through excellent customer service.

LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG

CONTRACT: Permanent

SHIFT PATTERN: 5 days over 7

PAY RATE: £13.88 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

OVERVIEW OF JOB DESCRIPTION 

Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton, benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues.  

This position is for a Security Officer working an average of 40 hours per week, on a rolling rota, at £13.88 per hour. We offer 28 days annual leave including public holidays (pro rata for part time workers).. 

 

Online E learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach this is a fantastic opportunity to join our team.  

 

Churchill Square Shopping Centre Security Officers are responsible for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. 

Main Duties & Responsibilities:  

You are employed as ambassadors for the site to create and maintain an environment in which all law-abiding members of the public, whether shoppers, visitors, staff, or contractors can feel safe and secure. 

Great emphasis is placed on Customer Service within the role where your objective is to create a pleasant environment for all shoppers, and tenants. 

Day to day tasks include: 

  • Patrolling both front and back of house areas  
  • Deterring and reporting of criminal behaviour. 
  • H&S safety checks 
  • Rotating static positions within the centre and car park.  
  • Carrying out vacant unit checks  
  • Refusing entry to known offenders 
  • Supporting Brand Partners to effectively manage incidents of antisocial or criminal behaviour. 
  • Reporting defects/spillages within the Centre. 
  • Taking part in training exercises to improve knowledge of how site procedures.  
  • Support service partners with related issues and procedures to reinforce the sites one team ethos. 

Person Specification: 

  • Competent in dealing with members of the public. 
  • Level of health and safety awareness  
  • Good knowledge of security industry and systems  
  • Punctual. 
  • Able to ensure all procedures are followed complying with legislation and company policy.  
  • Maintain critical standards for professionalism, service, and quality assurance. 
  • Adhere with new policies and procedures to ensure that a respectful workplace exists. 

 

Essential 

  • SIA licensed – Guarding or door supervisor badge preferred. 

 

Desirable  

  • Good Customer Service 
  • Ability to demonstrate flexibility and adapt to change 
  • Positive attitude to work 
  • Level of health and safety awareness  
  • Good knowledge of security industry and systems  

Benefits

We’re proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Perks & Benefits Extracted with AI

  • Health Insurance: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Employee Perks App: Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers

Since 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports.We employ more than 3,500 skilled and motivated people and we greatly respect each one, working together to meet and exceed expectations for safe working environments, career development and best practice innovation. In fostering a pride and ownership from our employees, we provide a platform for excellence in our delivery.Generic facility services don’t work because each building, site, store, centre or otherwise has unique needs. That’s why we start with understanding your challenges and then leverage our extensive industry expertise to provide you with customised facility solutions.

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