Security Engineer II - EDR

We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Company: We are Cyderes (Cyber Defense and Response). A global, pure-play, full life-cycle cyber securityservicesprovider. We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Job:We are seeking a highly skilled Security Engineer II with a focus on Endpoint Detection and Response (EDR) to join our MES team. In this role, you will serve as a subject matter expert on EDR platforms, providing expert-level technical support to both internal teams and external customers. You will play a critical role in protecting enterprise environments, improving security postures, and ensuring the health and effectiveness of EDR tooling across our customer base. Responsibilities:

Deliver expert-level EDR product support, acting as the primary technical resource for internal stakeholders and external customers.

Provide deep technical expertise on EDR platforms, including configuration, tuning, deployment, and troubleshooting.

Serve as an escalation point for complex EDR-related incidents and investigations.

Partner with external customers to provide tailored guidance on security improvements within their environments.

Understand customer business risk and advise them on appropriate security controls to reduce exposure and strengthen their overall security posture.

Maintain clear and effective communication with customers, translating technical findings into actionable business recommendations.

Conduct routine EDR product health checks for customers, identifying gaps, misconfigurations, and coverage issues.

Maintain and manage EDR product versioning to ensure all deployments remain at supported and current levels.

Monitor EDR platform performance and proactively identify areas for optimization.

Develop, maintain, and continuously improve Standard Operating Procedures (SOPs) for EDR operations, applicable to both internal teams and external customers.

Document best practices for EDR deployment, tuning, alert management, and response workflows.

Contribute to knowledge base articles, runbooks, and training materials.

Requirements:

Diploma or bachelor’s degree in computer science, Cybersecurity, Information Technology, or related field.

Minimum 4+ years of progressive, in-depth cybersecurity experience with demonstrated growth in scope and responsibility.

Proven enterprise-level system administration experience across Windows, macOS, and Linux operating systems.

Hands-on experience supporting and administering EDR tools such as CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, or comparable platforms.

Basic understanding of cybersecurity fundamentals — including malware types, network protection, and incident response.

Scripting or development experience in one of the following languages: Python, PowerShell, bash, etc.

Knowledge of deception technologies, such as Thinkst Canary & NTA technologies, such as Corelight

Acquaintance with log analysis tools or SIEM platforms (e.g., Splunk, Sentinel, XSIAM, CS NG-SEIM) preferred.

Strong analytical and problem-solving skills with attention to detail.

Effective written and verbal communication skills for both technical and non-technical audiences