Security Engineer

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts Responsibilities

Lead end-to-end PCI DSS compliance, including CDE scoping and reduction, control implementation/validation, and audit management (RoC/SAQ, QSAs).

Lead and support SOC 2 Type II attestation initiatives, including TSC mapping, evidence collection, control testing, and remediation tracking

Support and maintain ISO 27001 ISMS, including risk assessments, SoA, internal audits, and continuous improvement activities

Develop and enforce security policies, standards, and procedures aligned with PCI DSS, SOC 2, and ISO 27001

Partner with Security, Platform, and Application teams to ensure controls are technically implemented and continuously operating

Collaborate with Security Architecture to review and validate security exceptions and ensure compliance alignment

Track, review, and periodically reassess approved exceptions to minimize long-term risk exposure

Own the Third-Party Risk Management (TPRM) program, including vendor tiering, risk assessments, and security reviews

Evaluate vendor compliance posture, including PCI DSS requirements, and define remediation or contractual controls

Design and manage scalable GRC workflows for risk assessments, vendor reviews, evidence management, and control testing

Perform business impact analysis and support BCDR planning and tabletop exercises

Prepare and present risk, compliance, and third-party security reports to senior leadership

Translate technical risks into business-impact language to support decision-making

Qualifications

Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, or a related field.

4.5+ years of experience in GRC, risk management, or compliance, with exposure to technical security controls.

Strong hands-on experience with PCI DSS, including audits, CDE scoping, and control validation

Working knowledge of SOC 2 Type II Trust Services Criteria and audit processes

Experience implementing and maintaining ISO 27001 ISMS, including risk assessments and Annex A controls

Hands-on experience with third-party vendor risk assessments, tiering, and remediation tracking

Ability to interpret technical security concepts such as cloud architecture, network segmentation, access controls, and vulnerability reports

Strong analytical, documentation, and stakeholder communication skills

Experience working in cloud-native or SaaS environments

Certifications such as IPCIP, QSA, CISA, ISO 27001, TPRA or equivalent.

Experience with GRC tools such as Vanta, or ServiceNow GRC

Knowledge of data protection and privacy regulations such as GDPR and CCPA

Familiarity with NIST, CIS Controls, or similar frameworks

Experience in SaaS environments with PCI-in-scope systems