Security Enablement Analyst

The team: 

As a member of the Information Security organization at Celonis, you'll collaborate closely with various departments and customers to communicate and demonstrate the security posture of our products. This position is part of the Security Enablement team within the broader Security GRC (Governance, Risk, and Compliance) Department. The Information Security team plays a critical role in ensuring Celonis' technology and information assets are appropriately guarded from external and internal threats. The Security GRC Department you'll be joining is responsible for maintaining existing security attestations at Celonis globally, balancing risk with appropriate controls and assessing control effectiveness.

The Role:

As a Security Enablement Analyst within the Information Security GRC team, you will act as a key interface between Celonis and our customers, helping to demonstrate the strength of our security posture and ensuring a smooth, informed, and confident customer journey. In this role, you’ll handle a broad range of customer-facing security activities—from responding to security questionnaires and audits, to building scalable processes and content for security communications. You’ll work closely with internal stakeholders across Legal, Operations, and Engineering, playing a critical role in reinforcing trust and transparency around our security practices. This position is ideal for someone who thrives at the intersection of security, communication, and customer success.

The work you’ll do:

• Customer Security Requests: Respond quickly and accurately to customer security inquiries, supporting business development and customer success efforts.
• Technical Security Communication: Independently address technical questions from customers, ensuring their security requirements are clearly understood and met.
• Audit Support: Support customer audits and remote assessments by preparing and delivering relevant security documentation and evidence.
• Security Questionnaires: Lead the completion of security questionnaires and related documentation, particularly those focused on cloud security.
• Cross-Functional Collaboration: Work with Legal, Operations, and Cloud Engineering to develop and maintain standardized materials that clearly explain our security controls and practices.
• Knowledge Management: Build and maintain a centralized knowledge base covering key Information Security topics, making resources easily accessible to internal and external stakeholders.
• Enablement & Culture: Contribute to internal initiatives that strengthen Celonis’s security culture, operational maturity, and external security presence—whether through team development, internal enablement, or customer-facing improvements.
• Privacy GenAI Readiness: Collaborate with cross-functional teams to support privacy-related initiatives and emerging GenAI-related security considerations, ensuring alignment with evolving regulatory and customer expectations.
  

The qualifications you need:

• University degree in Information Technology, Business Administration, Management, or a related field.
• Security & Tech Foundation: A solid understanding of IT systems and a strong interest in Cloud, Infrastructure, and Cybersecurity.
• Initial experience (via internships or projects) with Security Questionnaires, RFXs, Auditing, or IT project management.
• The "Curiosity" Factor: A genuine interest in emerging topics like Generative AI and Data Privacy—we are looking for a fast learner who stays ahead of tech trends.
• Communication & Collaboration: Exceptional communication skills; you enjoy interacting with clients and collaborating across internal teams.
• A proactive team player who thrives in a fast-paced, dynamic environment. Strong sense of ownership and the ability to work independently when needed.
• Professional fluency in English (C1 level) is required.
• Fluency in German or other European languages (Italian, French, Spanish) is a strong plus.