Security Delivery Manager

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

Why you will love this opportunity as Security Delivery Manager at Civica 

The Security Delivery Manager oversees the delivery and implementation of cybersecurity solutions and services within the organisation. This role involves managing security projects, ensuring operational effectiveness, and aligning security initiatives with business objectives. The Security Delivery Manager collaborates closely with platform, product, development, and enterprise IT teams to integrate and manage security solutions effectively.

This role is hybrid/remote with occasional travel to the office for team collaboration, you must be currently based in the UK.

What you will do to be successful in this role 

Key Responsibilities:

• Project Management: Lead and manage cybersecurity projects from initiation to completion, ensuring delivery within scope, time, and budget.
• Operational Effectiveness: Oversee day-to-day security operations, ensuring ongoing effectiveness and alignment with business requirements.
• Collaboration: Work closely with cybersecurity, IT, and business teams to integrate security solutions and align with organisational goals.
• Vendor Management: Manage relationships with security vendors and service providers to ensure the quality and effectiveness of their products and services.
• Risk Management: Work with Cyber GRC to help identifying, assessing, and managing security risks, developing mitigation strategies.
• Compliance and Governance: Ensure security solutions comply with relevant regulations and standards, such as NIST, ISO, PCI/DSS, SOX, and GDPR.
• Incident Management: Oversee the response to security incidents, ensuring effective management and incorporating lessons learned.
• Reporting: Provide regular reports to senior management on the status of security projects, operational effectiveness, and risk management activities.
• Stakeholder Engagement: Maintain relationships with stakeholders, advising on security risks and solutions to align with business objectives.

Requirements

• Project Management: Strong skills in managing complex security projects.

• Operational Expertise: Deep understanding of security operations and management of security solutions.
• Leadership: Proven ability to lead cross functional projects.
• Collaboration: Excellent communication and interpersonal skills for effective stakeholder engagement.
• Risk Management: Proficiency in identifying, assessing, and managing security risks.

• Technical Proficiency: Expertise in security technologies such as SIEM, firewalls, intrusion detection systems, and encryption solutions.
• Certifications: Relevant certifications such as CISSP, CISM, PMP, or ITIL.
• Compliance Knowledge: Experience with regulatory compliance and standards like NIST, ISO, PCI/DSS, SOX, Cyber Essentials and GDPR.
• Vendor Management: Experience in managing security vendors and service providers.

Preferred qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Information Security, related field or relevant experience.
• Experience: Minimum of 5-7 years of experience in cybersecurity, with a focus on security architecture.
• Skills: Strong analytical, problem-solving, and decision-making skills.

We Want You to Bring Your Whole Self to Work 

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why You'll Love Working with Us 

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. 

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

Benefits

Time Off & Work-Life Balance 
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
✔ Days of Difference – Up to 3 extra days off for volunteering. 

Financial Well-being & Security 
✔ Pension Contributions – 5% employer match to support your future. 
✔ Income Protection – Up to 75% salary cover for long-term illness. 
✔ Life Assurance – 4x salary tax-free lump sum. 
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 
✔ Private Medical Insurance – Fast access to private healthcare. 
✔ Health Cash Plan – Claim back physio, therapies & more. 
✔ Dental Insurance – Cover for routine & emergency care. 
✔ Affinity Groups – Join employee-led communities. 
✔ Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.