At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.
We are looking for a dynamic and enthusiastic Seasonal Retail Gearhead (Sales Associate) to join our retail team for the holiday season (expected employment from November through February). The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.
Holiday Availability: Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday, Christmas, New Year’s Eve/New Year’s Day).
What you get to do every day:
Greet and assist customers with their purchases
Provide product information, advice, and recommendations to customers
Process sales transactions accurately and efficiently
Maintain a clean and organized store environment
Manage inventory levels and restock merchandise
Participate in company-wide promotions and marketing campaigns
Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
Continuously strive to improve customer satisfaction and exceed sales targets
Develop and maintain knowledge of products, industry trends, and competitors
Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
Outdoor industry and retail experience, nice to have
Perform other duties as assigned by the Store Manager and Assistant Store Manager
What you bring to the role:
High school diploma or equivalent required; some college coursework preferred
Previous retail sales experience preferred
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Flexibility to work weekends, holidays, and evenings — especially during the November through February seasonal period
Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
Passion for outdoor activities and knowledge of outdoor gear and apparel
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to
[email protected].
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact
[email protected].
