Scrum Master

Kyivstar.Tech is seeking a skilled Scrum Master to join our team and help drive high‑quality, predictable delivery across Agile initiatives. As a Scrum Master, you will play a key role in enabling the team’s success by facilitating all Scrum ceremonies, supporting smooth and efficient delivery, and proactively identifying and removing impediments that hinder progress. You will coach the team toward higher levels of Agile and Scrum maturity, fostering a culture of continuous improvement, collaboration, and accountability. In this role, you will help create a trusting and psychologically safe environment where team members feel empowered to take ownership and innovate. A strong understanding of the Software Development Life Cycle (SDLC), along with deep knowledge of Scrum principles, practices, and theory, is essential for driving effective delivery and supporting the team’s growth. About us Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators. Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users’ needs. Over 600+ KS. Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services. We believe in innovations that bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new. What you will do

Build and maintain strong stakeholder relationships, ensure alignment of expectations, and facilitate collaborative decision-making

Drive team focuses on product metrics, prioritizing value and user impact over task completion

Track team performance and promote continuous improvement

Enable frequent, streamlined releases and guide teams and business toward predictable, incremental delivery cycles

Optimize workflows by eliminating unnecessary processes and implementing continuous improvements

Coach teams to foster autonomy, support professional growth, and resolve conflicts effectively

Facilitate planning sessions, backlog refinements, and retrospectives, ensuring they are structured, productive, and inclusive

Balance discovery and delivery efforts, helping teams manage priorities and workload efficiently

Qualifications and experience needed

At least 2 years of experience as a Scrum Master in an app/web development team

Ability to deliver within each sprint according to the product roadmap

Guide the team on how to get the most out of self-organization

Provide support to the team using a servant leadership style whenever possible

Agile practices, patterns, and techniques such as automated testing, user stories, TDD, continuous integration, planning, etc

Advanced understanding of task decomposing principles, backlog tracking, burndown metrics, velocity, focus factor, capacity analysis, etc.

Theory and practical knowledge of the Scale Scrum framework

Strong sense of ownership for projects and team performance

Good skills to coach the team on how to follow agile scrum, which works

Understand the fundamentals of iterative and incremental development

Excellent verbal, presentation, and written communication skills

Jira advanced user/admin

English - Upper-Intermediate

Team

You will be joining a team delivering innovative solutions to Products that need your inspired approach and enthusiasm

You will be joining the most innovative department in the biggest telecommunications company in Ukraine

You will be working with highly motivated professionals on different Products

What we offer

Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace

Remote onboarding

Performance bonuses

We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners

Health and life insurance

Wellbeing program and corporate psychologist

Reimbursement of expenses for Kyivstar mobile communication